Clinical Product Consultant - UM

Iodine Software; United States; Remote; USD 120,000 - 145,000; Full time

Job summary

Join a forward-thinking company that leverages clinical AI technology to enhance healthcare processes and improve patient care. As a clinical subject matter expert, you will play a pivotal role in delivering innovative solutions to clients while collaborating with a dedicated team. This position offers the chance to impact healthcare delivery positively and work in a dynamic environment focused on continuous improvement. With a commitment to employee well-being and professional development, this opportunity is perfect for those looking to make a meaningful difference in the healthcare sector.

Benefits

Comprehensive Healthcare

Telehealth Services

Tax-advantaged Savings Accounts

Life and Disability Insurance

401(k) Retirement Plan

Optional Additional Life Insurance

Accident Insurance

Critical Illness Insurance

Pet Insurance

Employee Assistance Program

Qualifications

• 8+ years of clinical experience in acute care setting required.
• Strong knowledge of Utilization Management and evolving reimbursement models.
• Ability to manage projects and lead multidisciplinary teams.

Responsibilities

• Lead the delivery of AwareUM to clients and manage product growth.
• Collaborate with various teams to ensure client satisfaction and product success.
• Manage client experiences and monitor successful product use.

Skills

Clinical Experience

Utilization Management

Project Management

Interpersonal Skills

Communication Skills

Team Collaboration

Leadership

Education

Bachelor of Science in Nursing (BSN)

Tools

Google Suite

Microsoft Excel

Microsoft PowerPoint

Job description

Join us. Let’s make a direct impact in healthcare.

Being an Iodine employee means becoming part of something bigger - using clinical AI technology to drive smarter healthcare processes and positively impact patient care.

Who we are:

Recognized as one of Austin’s best places to work, we are a collaborative and dedicated team with innovation built into our DNA. Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations - by automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.

What you’ll do:

As the clinical subject matter expert in UM, you will serve as an integral contributor and leader in the delivery of AwareUM to our clients. You will have a voice in product growth and direction, the sales process and implementation and delivery of the product interacting with clients from executive to end user. Specifically, you will:

• Execute on the product and services road map as per our strategic plan for AwareUM.
• Collaborate with the UM product team to manage the product development roadmap and deliver on go-forward plan milestones balancing client requests with investment in new capabilities that deliver on the vision for the product
• Collaborate with the UM growth team and support a smooth sales delivery process that results in achievement of targeted growth expectations
• Collaborate with the CX team to create a seamless, integrated, and consistent user experience
• Actively manage the client experience to deliver on implementation milestones, manage client support requests and expectations and monitor client successful use of the product

What we’d love to see:

Minimum Requirements (Education, certifications and experience):

• Bachelor of Science in Nursing (BSN) or equivalent (with RN licensure)
• 8+ years of clinical experience in acute care setting
• 2+ years of experience in utilization management
• Accomplished speaker, presenter, and influencer
• Experience managing a Utilization Management team in an acute care setting
• Knowledge and understanding of Utilization Management, Quality Management, Care Management, and/or Chronic Condition Management within hospital systems, post-acute providers, and/or payers.
• Demonstrates an understanding of evolving reimbursement models, including commercial payers, Medicaid and Medicare.
• Demonstrates an understanding of CMS regulations as it pertains to IPPS and OPPS
• Works effectively on a multidisciplinary team.
• Demonstrates the ability to lead and manage projects.
• Demonstrates flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information with internal and external clients
• Ability to effectively and efficiently work remotely
• Proven history of collaborative, team-focused approach
• Excellent oral and written communication skills
• Ability to travel 20-50% of the time, to domestic locations for client or business meets.

Preferred Requirements:

• Experience as Senior Leader (Director or VP) of Utilization Management in acute care setting
• Active and current Case Management Certification
• 2-3 years’ experience with MCG and/or Interqual products and services.
• Healthcare Consulting experience
• Experience in the software training and education for health-care related products preferred
• Knowledge of core software applications including google, excel, power point
• Travel to and from company headquarters is required for mandatory onboarding and company meetings.

Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

What we offer:

• Comprehensive Healthcare: Fully covered medical, vision, and dental benefits for employees, plus generous dependent coverage.
• Telehealth Services: Convenient access to telehealth services tailored for remote work.
• Savings Accounts: Tax-advantaged savings accounts for healthcare and dependent care expenses.
• Ancillary Benefits: Life, AD&D, and disability insurance paid by Iodine for peace of mind.
• Retirement Plan: Competitive 401(k) retirement plan with a considerable company match.
• Extra Life Insurance: Optional additional life insurance coverage for you and your dependents.
• Accident Insurance: Financial protection against unexpected accidents and critical health issues.
• Critical Illness Insurance: Provides financial support for medical costs and living expenses during serious illness.
• Hospital Indemnity Insurance: Additional support for hospital-related expenses through indemnity insurance.
• Pet Insurance: Affordable options for discounted pet insurance.
• Legal and Identity Protection: Legal and ID theft protection to safeguard personal information.
• Employee Assistance: Confidential employee assistance program for personal and professional challenges.
• Education Allowance: Annual funding for educational pursuits and continuing education to support professional development and skill enhancement.
• Reimbursements: Annual reimbursement for eligible wellness expenses, monthly reimbursement for cell phone and WiFi costs, and a one-time equipment allowance for creating a comfortable home office.
  

Why should you join Iodine?
This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive smarter healthcare processes through technology, so hospitals can stay focused on patient care. You will join a passionate and ambitious team, with a proven record of success building multiple companies. Learn more about our company culture on Built In Austin and on our website at www.iodinesoftware.com.

Compensation Range: $120K - $145K

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