Clinical Practice Sup - Nephrology

Orlando Health, Inc.; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF

Leadership development programs

Health & dental

Vision

Wellness programs

Employer retirement match (5%)

Parental leave

PTO

Flexible leave options

Fertility benefits

Adoption assistance

Backup care for family/pets

Pet insurance

Job summary

Orlando Health is seeking a Clinical Practice Supervisor in the Nephrology department. This full-time role oversees daily clinical staff operations, ensures policy adherence, and collaborates with physicians and administration to drive efficient, compliant patient care.

The position travels to Tampa, Wesley Chapel, and Zephyrhills as needed. Responsibilities include hiring oversight, staff development, quality assurance, and producing management reports.

Qualifications

• High school diploma or equivalent.
• Completion of Medical Assistant training from an approved technical school.
• Two years of related experience required.
• Maintains current BLS certification and relevant CMA/RMA/CCMA/NCMA credentials.

Responsibilities

• Supervise daily clinical staff operations and ensure regulatory compliance.
• Coordinate scheduling and staffing to meet workload needs.
• Provide management reports to physicians and administration.
• Collaborate with physicians and admin staff to improve efficiency.

Skills

Interpersonal skills

Customer service

Supervisory skills

Education

High school diploma or equivalent

Medical Assistant training

Tools

Word processing

Spreadsheets

Presentations

Job description

Florida Medical Clinic Orlando Health

Position Summary

Position Title: Clinical Practice Supervisor

Department: Nephrology

Status: Full Time - Monday -Friday, 8:00 AM to 5:00 PM.

Location: This position travels to Tampa, Wesley Chapel, & Zephyrhills.

Position Summary: The Clinical Practice Supervisor has operational and clinical supervisory responsibility and is responsible for overseeing the daily operations of the clinical staff within the department.

Why is Orlando Health your best place to work?

• Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
• Financial & Retirement – Up to 5% employer match on retirement contributions.
• Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance

Responsibilities

Essential Functions

• The Supervisor focuses on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling and business-related reporting and functions.
• Participates in the hiring, supervision, work assignments, coaching plans, and disciplinary actions of assigned team members.
• Acts as a resource for the service line Assistant Vice President, Director of Operations, and/or Operations Manager.
• Collaborates with the service line Clinical Operations Manager or Director of Nursing to ensure clinical quality and standardization.
• Manages operations to provide physician clients with the most efficient and cost-effective clinical operation.
• Schedule’s staffing to meet changing workload needs.
• Identifies training needs for team members and facilitates development opportunities. This includes the evaluation of training, implementation, orientation, and participation of education programs.
• Develops, implements, monitors, and evaluates quality assurance activities, ensuring compliance with standards, laws, regulations, and procedures. Recommends new and/or revised policies and procedures to the department.
• Able to analyze medical records and documentation and identify problem areas.
• Able to collaborate effectively with physicians and administrative staff.
• Assist physician(s) with creation of strategies for efficiency and growth of the practice.
• Provides management reports to physicians and administration for review, practice planning, practice marketing, and completes practice development.
• Proficient in word processing, spreadsheet development, and presentation skills required.
• Strong interpersonal, customer service, and supervisory skills required.
• Provides department level orientation to new team members to include system software, telephone processes and protocols, office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Educates and supervises clinical and non-clinical staff.
• Provides necessary documentation relating to policies and procedures.
• Maintains confidentiality of data and information.
• Functions as a member of the medial office management team.
• Knowledge of medical practice protocols and standards.
• Skilled in documentation of patient care including reviewing for accuracy and completeness.
• Other clinical tasks/duties as needed

Qualifications

Education/Training

High school graduate or equivalent.

Successful completion of Medical Assistant training from an approved technical school required or above.

Licensure/Certification

Maintains current BLS Healthcare Provider Certification – and maintains current certification by one of the following agencies:

• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com)
• Certified Clinical Medical Assistant (CCMA) by National Health Career Association (NHA) (www.nhanow.com)
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)

Experience

Two (2) years of related experience required.