Clinical Practice Manager - Prenatal Center

2300 Montefiore Nyack Hospital; High Avenue (UT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Professional environment

Job summary

Montefiore Nyack Hospital seeks an experienced leader to plan, organize, and direct the operational activities of a busy medical practice. You will supervise staff, enforce policies, and ensure clear communication with patients, physicians, and colleagues while maintaining professional standards.

The role requires strong knowledge of managed care, Medicare, Medicaid, and accurate billing/coding practices, and a commitment to upholding NYS Article 28 guidelines and organizational goals.

Qualifications

• Requires proficient knowledge of Managed Care, Medicare and Medicaid guidelines.

Responsibilities

• Plan, organize, and direct the operational activities of the medical practice.
• Supervise staff and ensure compliance with company policies.
• Communicate effectively with patients, physicians, staff and external contacts.
• Maintain knowledge of billing and coding best practices in line with regulations.
• Ensure compliance with NYS Article 28 guidelines and requirements.

Job description

City/State: Nyack, New York Department: Physician Practice Management_3 Work Shift: Day Work Days: MON-FRI, VARIED HOURS Scheduled Hours: Day Scheduled Daily Hours: Hours Vary Hours Per Pay Period: 40 Pay Rate/Range: N/A Job Summary Plans, organizes, controls and directs the operational activities of the medical practice. Provides supervision for all staff ensuring all company policies are being followed. Communicates effectively with patients, physicians, staff members and all other internal and external contacts. Requires proficient knowledge of Managed Care, Medicare and Medicaid guidelines, billing and coding expertise. Must promote and maintain the goals and objectives of the organization while representing the practice with a positive, professional attitude and appearance at all times. Must ensure the practice is in compliance with the NYS Article 28 guidelines and requirements.

Essential Functions

Essential Functions Plans, organizes, controls and directs the operational activities of the medical practice. Provides supervision for all staff ensuring all company policies are being followed. Communicates effectively with patients, physicians, staff members and all other internal and external contacts. Requires proficient knowledge of Managed Care, Medicare and Medicaid guidelines, billing and coding expertise. Must promote and maintain the goals and objectives of the organization while representing the practice with a positive, professional attitude and appearance at all times. Must ensure the practice is in compliance with the NYS Article 28 guidelines and requirements.

Responsibilities

• 1. Must possess a thorough understanding of running a medical office practice and possess business skills required to run an operationally efficient practice.
• 2. Must possess excellent organizational, written and verbal skills.
• 3. Must be able to think independently and use good judgment for situations that require initiative and ingenuity.
• 4. Must possess excellent interpersonal skills necessary to communicate tactfully and effectively with employees and internal and external customers.
• 5. Must be able to hire, train and manage employees effectively.
• 6. Must have knowledge of Human Resources policies and procedures.
• 7. Must be familiar with all medical procedures performed in the office and/or hospital.
• 8. Must have proficient knowledge of ICD9 and CPT codes, billing and collections.
• 9. Must have a working knowledge of industry regulations.
• 10. Must be able to handle multiple tasks, assignments, and deadlines simultaneously.
• 11. Must possess problem solving skills and abilities.
• 12. Must have exemplary customer service skills and train and manage staff to possess those skills.
• 13. Must be proficient with computers including Microsoft Word and Excel. Personal and Professional Attributes
• 14. Ability to manage and work well with co-workers, clients, and management in a positive and cooperative manner.
• 15. Must be detailed oriented
• 16. Must be flexible with working hours to accommodate the needs of the facility, physicians and management.

Qualitative and Quantitative performance standards

1. 17. All staff management decisions must be made without regard to race, religion, color, sex, age, national origin, marital status, pregnancy, handicap or veteran status.
2. 18. Must be multitasking and be able to set priorities to complete assignments within a specified time-frame.

C. Job Specific Contacts

1. General Contacts: Physicians, physician extender(s), patients, patient family members, employees and senior management.
2. Job Provides Direction to: Front desk staff and clinical staff in the office.

D. Environment and Demands

1. Environmental Demands: Possible exposure to communicable diseases, airborne illnesses, bodily fluids, and toxic substances.
2. Essential Physical and Cognitive Demands, Manual Dexterity: Exposure to difficult body mechanic positions for extended periods of time.

Part I: Hospital-Wide Standards

A. Organizational: Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards. WORKING TOGETHER “I will commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.” Place team success above individual recognition. Be receptive to new ideas and approaches within my workplace. Offer assistance generously without hesitation. EMPOWERMENT “I will be accountable, responsible, and self-directed in all aspects of my work at all times.” See projects through to ensure completion. Problem solve with patients, family members, and other employees. Follow up to ensure a resolution. COMMUNICATION “I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.” Answer the phone within three rings if possible and identify myself, my department, and ask, “How may I help you”? Use effective verbal and written communication to patients, families, visitors, using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) Use positive communication in my tone of voice, body language, and choice of words. Respond to e-mails in a courteous manner, with-in twenty-four hours. APPEARANCE “I will dress in a manner that reflects a professional and positive image of the hospital at all times” Maintain a clean, neat, and professional appearance which adheres to hospital dress code policy. Promote and