Clinical Practice Assistant

Cambridge Health Alliance; Cambridge (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Cambridge Health Alliance is seeking a dedicated full-time Medical Assistant at CHA Cambridge Hospital to support our Medical Specialties Clinic. This role combines essential administrative and clinical responsibilities that facilitate effective patient care in a vibrant and diverse environment.

The ideal candidate will manage patient flow, schedule appointments, document in health records, and provide vital support in clinical procedures. Join us to make a difference in patient care!

Qualifications

• Must be able to write and verbally communicate in English; fluency in a second language is preferred.
• Current experience as a Medical Assistant is preferred.
• Experience with administrative duties in a clinical setting is preferred.

Responsibilities

• Manage the flow of patients through the clinic efficiently.
• Schedule patient appointments electronically using Epic.
• Execute insurance verifications and document in the electronic health record.

Skills

Patient flow management

Communication skills

Scheduling appointments

Education

High school diploma or equivalent

Graduation from an accredited medical assistant program or equivalent experience

Tools

Epic

Job description

Location: CHA Cambridge Hospital

Work Days: 9-5:30 Monday - Friday

Category: Medical Assistant

Department: Medical Specialties Clinic at CHA Cambridge Hospital

Job Type: Full time

Work Shift: Day

Hours/Week: 40.00

Union Name: CH Laborers 380

Cambridge Health Alliance (CHA) is a community hospital that cares for a highly diverse population in the Boston metro‑north region. As a member of our Medical Specialty team, you will help us care for patients in Cardiology, Dermatology, Endocrinology, Gastroenterology, Geriatrics, Hematology/Oncology, Infectious Disease, Neurology, and Pulmonary Medicine. This includes consults and procedures at our two acute care hospitals and ambulatory care at our three medical specialty clinics.

Job Purpose: The Clinical Practice Assistant position consists of both administrative/clerical functions in addition to the clinical responsibilities of the medical assistant. They are essential members of the ambulatory team by providing the ambulatory site the flexibility of meeting both clinical and administrative needs, while contributing to the smooth operation of the clinic by facilitating patient flow.

Responsibilities

• Actively and efficiently managing the flow of patients through the clinic
• Greeting patients
• Answering the telephone professionally and taking accurate detailed electronic messages
• Scheduling patient appointments electronically (using Epic)
• Executing insurance verifications
• Rooming patients
• Assisting providers with medical histories
• Documenting in the electronic health record
• Checking routine vital signs and point of care testing
• Assisting providers with clinical procedures
• Booking screening tests as part of the outreach process and booking follow up appointments
• Sending templated letters
• Calling patients by telephone
• Other duties as required

Qualifications / Requirements

• Education: High school diploma or equivalent required. Graduation from an accredited medical assistant program or one year of previous experience as a medical assistant in lieu of program completion required.
• Certifications: Maintains current American Heart Association Basic Life Support Certification.
• Linguistic Capabilities: Ability to write and verbally communicate in English. Fluency in a second language is preferred.
• Work Experience: Current experience as a Medical Assistant preferred. Experience with administrative duties in a clinical setting preferred.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.