Clinical Pharmacy Liaison

Children's National Hospital; Washington (District of Columbia); Presencial; USD 30 000 - 39 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Top ranked hospital

Academic medical center

Family-centered care

National recognition

Resumo da oferta

Children's National Hospital is seeking a Clinical Pharmacy Liaison to support diabetes care by ensuring timely access to medications and supplies. You’ll collaborate with diabetes educators, providers, and care teams to optimize insulin, CGMs, and other therapies in a hospital setting.

The role requires knowledge of diabetes medications, strong organizational skills, and a patient-centered approach to deliver safe and effective care in a fast-paced environment.

Qualificações

• High School Diploma or GED required.
• 2 years relevant pharmacy work experience required.
• District of Columbia Pharmacy Technician License 30 Days required.

Responsabilidades

• Coordinate Medication Ordering and Delivery: verify orders, procure meds, coordinate with local pharmacies, ensure timely delivery for inpatient and outpatient teams.
• Ensure Accurate Documentation: chart updates, inventory tracking, regulatory compliance.
• Partner with Local Pharmacies to Ensure Medication Availability: coordinate prescriptions and readiness for timely administration.
• Collaborate with Clinical Staff to Address Medication and Supply Requests: work with physicians, nurses, case managers.
• Support Inpatient and Outpatient Medication Management: manage orders and ensure post-discharge access to meds and supplies.
• Monitor Medication Therapy and Compliance: assist in adherence and address delays or concerns.

Conhecimentos

Diabetes medications

Devices

Insurance billing

Prior authorization

Patient education

Communication

Teamwork

English proficiency

Customer service

Cultural sensitivity

Formação académica

High School Diploma or GED

Ferramentas

Insurance billing systems

Prior authorization platforms

Descrição da oferta de emprego

The Clinical Pharmacy Liaison is integral to supporting the clinical team in ensuring the safe, effective, and timely administration of medication for patients managing diabetes and associated conditions. Working under the supervision of the Director of Specialty Pharmacy Services and in collaboration with diabetes educators, providers, and care teams, the liaison plays a critical role in assisting patients with insulin, oral diabetes medications, continuous glucose monitors (CGMs), insulin pumps, and other diabetes-related therapies, ensuring patients have timely access to the medications and supplies they need as part of their hospital-based diabetes care plan. This position demands a strong attention to detail, proficiency in diabetes medications and supplies, and a patient-centered approach to healthcare.

What You’ll Bring:

• High School Diploma or GED (Required)
• 2 years Relevant pharmacy work experience (Required)

Required Licenses and Certifications

• District of Columbia Pharmacy Technician License 30 Days (Required)

Required Skills/Knowledge

• Knowledge of diabetes medications, devices, and current standards of care.
• Familiarity with insurance billing, prior authorization processes, and patient assistance programs
• Excellent organizational, communication, and teamwork skills.
• Strong patient-centered focus with the ability to work in a fast-paced hospital environment.
• Excellent verbal and written English communication skills required; as well as ability to communicate professionally over the phone.
• Excellent interpersonal skills to provide superb, personalized customer service to instill confidence and advocate for patients; ability to explain required information to customers in a comprehensible manner
• Cultural sensitivity, understanding, and comfort with a wide range of social, racial, and ethnic populations
• Flexibility to adapt to changes in the departmental needs (i.e., assisting other team members, adjusting assignments, etc.).
• Ability to quickly learn other relevant applications that support management of patient care and assigned responsibilities; and ability to extract necessary information.

Functional Accountabilities

Coordinate Medication Ordering and Delivery

• Manage the entire medication ordering and delivery process from start to finish. This includes verifying medication orders, ensuring timely procurement, and collaborating with local pharmacies to secure medication availability. Work closely with the inpatient and outpatient teams to ensure medications are delivered promptly and accurately to meet patient care needs.

Ensure Accurate Documentation

• Ensure that all medication-related activities, including ordering, delivery, and patient receipt of medications, are properly documented in the patient’s medical records. This includes charting medication and supply updates, tracking inventory, and ensuring compliance with all regulatory and institutional requirements throughout the process.

Partner with Local Pharmacies to Ensure Medication Availability

• Work closely with local pharmacies to coordinate medication availability, ensuring that patients’ prescriptions are filled and ready for timely administration. This partnership helps prevent medication delays and ensures patients receive the necessary treatments without interruption.

Collaborate with Clinical Staff to Address Medication and Supply Request

• Partner with various clinical staff members, including physicians, nurses, and case managers, to address medication and supply requests. Ensure that medications, supplies, and any special requests are met in both inpatient and outpatient settings, prioritizing patient safety and care needs.

Support Inpatient and Outpatient Medication Management

• Ensure that both inpatient and outpatient medication needs are met efficiently. In the inpatient setting, this includes managing patient-specific medication orders and collaborating with the healthcare team for timely delivery. In the outpatient setting, coordinate with providers to ensure that patients have access to medications and supplies for continued care after discharge.

Monitor Medication Therapy and Compliance

• Assist in the monitoring of patients’ medication therapy, ensuring adherence to prescribed regimens. Collaborate with the clinical team to address any concerns regarding medication compliance or potential delays in medication administration.

Assist with Inventory Control and Medication Reconciliation

• Assist in medication reconciliation during patient transitions of care, ensuring that all medications are appropriately accounted for and continued in both inpatient and outpatient settings.

Provide Support for Medication Education

• Support patient education efforts by ensuring that patients receive appropriate information on their medications and supplies. This includes ensuring that all educational materials are available and that patients have the necessary resources to manage their medications effectively post-discharge.

Why Join Us:

• Nationally Recognized Excellence – Consistently ranked among the Top 10 Children’s Hospitals in the nation by U.S. News & World Report.
• Leading Pediatric Care – One of the largest and most comprehensive children’s hospitals in the country, offering nationally ranked specialties and cutting-edge treatments.
• Innovation & Research – A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
• Mission-Driven Culture – Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams.