Clinical Pharmacy Consultant / Informaticist

Concentrix; Iowa; On-site; USD 145,000 - 195,000; Full time

Job summary

Concentrix is seeking a Clinical Pharmacy Consultant / Informaticist to lead enterprise pharmacy analytics and integrate clinical workflows with data platforms. You will bridge pharmacy operations, revenue-cycle priorities, and advanced data engineering to transform disparate data into an analytics-driven engine.

The role requires a PharmD or equivalent, an active license, 8+ years of clinical experience, and 5+ years in healthcare informatics with Epic systems.

Qualifications

• Doctor of Pharmacy, PharmD, or Bachelor of Science in Pharmacy, RPh, from an accredited university.
• Active, unrestricted license from a State Board of Pharmacy.
• 8+ years of clinical experience in inpatient hospital, infusion center, or healthcare consulting.
• 5+ years in healthcare informatics focusing on EHR data analytics and pharmacy systems.
• Functional knowledge of Epic Willow—Inpatient/Ambulatory—and Epic Beacon.
• Understanding of Epic Cadence Scheduler slot template operations.
• Familiar with NDCs, HCPCS J-Codes, RxNorm CUIs, ICD-10, and LOINC.
• Translate pharmacy operations and workflows into technical analytics requirements.
• Experience with fragmented healthcare data, data lineage, audit logic, and data validation.

Responsibilities

• Lead clinical discovery workshops to map pharmacy workflows and define KPIs.
• Differentiate BI requirements from predictive AI and advanced modeling needs.
• Evaluate use cases by ROI, safety impact, compliance weight, and data feasibility.
• Trace data lineage across Epic and multi-vendor systems for robust Master Drug Index.
• Collaborate with Data Scientists to create feature stores for models like stockout forecasting.

Skills

Clinical pharmacy

Healthcare informatics

EHR data analytics

SQL queries

Education

Pharmacy degree (PharmD/BSc)

Tools

Epic Willow

Epic Cadence Scheduler

Databricks

SQL

Job description

Job Title

Clinical Pharmacy Consultant / Informaticist

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Concentrix is seeking an experienced Clinical Pharmacy Consultant / Informaticist to serve as the principal clinical domain expert for our Enterprise Pharmacy Analytics initiative. In this high-impact role, you will bridge clinical pharmacy operations, hospital revenue cycle priorities, and advanced data platform engineering to help transform fragmented pharmacy, clinical, financial, and procurement data into a unified analytical engine hosted on Databricks. This role is ideal for a licensed pharmacist with deep healthcare informatics expertise, strong database fluency, and the ability to translate complex pharmacy workflows into scalable analytics requirements, audit logic, and entity-resolution models.

Responsibilities

• Lead clinical discovery workshops across health-system stakeholders to map pharmacy workflows, document clinical logic, and define key performance indicators across five prioritized analytics horizons: Outpatient infusion margin optimization and cross-setting care navigation Clinical quality, safety, and antimicrobial stewardship Procurement, 503B aggregation, and supply chain optimization Labor productivity, chair capacity, and accurate unit of service frameworks Controlled substance diversion surveillance and compliance auditing
• Develop detailed functional use-case specifications that connect clinical intent, operational performance, and financial realization.
• Differentiate standard business intelligence requirements from predictive AI and advanced modeling needs.
• Apply prioritization scoring criteria to evaluate use cases based on financial ROI, clinical safety impact, regulatory compliance weight, and technical data feasibility.
• Map and trace transactional data lineage across a complex, multi-vendor enterprise ecosystem to support the design of a robust Master Drug Index using NDCs and RxNorm CUIs.
• Analyze and document data structures across Epic EHR and scheduling systems, including Willow, Beacon, Cadence, Clarity, Caboodle, and Epic Inpatient MAR.
• Reconcile transactional outputs from pharmacy automation and compounding platforms, including DoseEdge IV workflow systems and Omnicell / BD Pyxis Knowledge Portals.
• Define data requirements for safety, surveillance, and risk platforms, including ControlCheck, Origami Risk SEMS, and native Epic Willow tools.
• Track and audit data structures across retail pharmacy, 340B, cost-accounting, procurement, and supply channels, including EnterpriseRx, Sentry Data Systems, StrataJazz, Civica Dashboards, Cencora ABC Order, Cardinal Health Specialty, QuVa Pharma BrightStream, and OurPharma.
• Partner with Data Scientists and Machine Learning Engineers to create high-fidelity feature stores for models such as care-setting routing, stockout forecasting, and diversion anomaly detection.
• Formulate a standardized data validation framework and automated reconciliation approach to ensure platform metrics align with audited general ledger entries and cash collections.

Qualifications

• Doctor of Pharmacy, PharmD, or Bachelor of Science in Pharmacy, RPh, from an accredited university.
• Active, unrestricted license from a State Board of Pharmacy.
• 8+ years of clinical experience in a high-volume inpatient hospital, multi-site outpatient infusion center, or specialized healthcare consulting environment.
• 5+ years of healthcare informatics experience with a focus on EHR data analytics and pharmacy systems orchestration.
• Functional working knowledge of Epic Willow, Inpatient and/or Ambulatory, and Epic Beacon.
• Demonstrated understanding of Epic Cadence Scheduler slot template operations.
• Strong understanding of healthcare data vocabulary and terminology standards, including 10/11-digit NDCs, HCPCS J-Codes, RxNorm Concept CUIs, ICD-10, and LOINC codes.
• Ability to translate complex pharmacy operations, clinical workflows, and revenue-cycle requirements into clear technical requirements for analytics and engineering teams.
• Experience working with fragmented, multi-system healthcare data and supporting entity resolution, audit logic, data lineage, and data validation activities.

Preferred Qualifications

• Epic Certification or formal proficiency in Willow Inpatient, Willow Ambulatory, Beacon, or Clarity/Caboodle data models.
• Direct implementation experience with at least three of the following systems: DoseEdge, Sentry 340B, StrataJazz, ControlCheck, EnterpriseRx, Meperia SCM, or UKG/Kronos Healthcare.
• Intermediate ability to write or read structured SQL queries to independently explore relational database schemas.
• Familiarity with cloud data lakehouse concepts, including Databricks Medallion pipelines, Delta Lake tables, or Unity Catalog controls.
• Experience collaborating with data platform, analytics engineering, machine learning, clinical operations, pharmacy, finance, compliance, and revenue-cycle teams.

The base salary range for this position is $145,000 - $195,000 a year, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The deadline to apply for this position is 11/02/2026.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

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Physical And Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [e-mail]. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.