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An established industry player is seeking a Clinical Pharmacist to join their remote team. In this pivotal role, you will leverage your clinical expertise to evaluate prior authorization requests, ensuring compliance with clinical criteria and effective communication with healthcare providers. You will also support front-line colleagues with oncology processes, acting as a subject matter expert. This position offers a competitive salary and comprehensive benefits, making it an exciting opportunity for those passionate about transforming healthcare. Join a team committed to making a difference in the lives of patients across the nation.
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary:
The Clinical Pharmacist is an operation-based role that conducts criteria based & clinical review of medical data collected to perform prior authorization as per policy and procedure. The Pharmacist/Clinician will apply clinical knowledge to plan approved criteria for reviews of cases. This role will work from CVS Caremark supported systems and take inbound calls from physicians or members regarding their pending, approved, or denied prior authorizations, internally support the Prior Auth team and member services department, as well as provide on-call after hours availability for urgent PA request as needed.
This position is responsible for assisting front-line colleagues (i.e. Staff Pharmacists, LPN's and Pharmacy Technicians) with oncology process/procedural support by acting as a subject matter expert (SME) and performing any other complex tasks or addressing any escalation cases assigned by leadership. This includes providing on-the-job (OJT) training, answering questions from front-line colleagues, production support, and providing recommendations/solutions to effectively streamline systems and processes. The Pharmacist will be responsible for maintaining the most current oncology therapy knowledge through self-education.
Responsibilities:
1.) Evaluate and review all prior authorization requests and render coverage determinations based on clinical criteria and plan design. Includes verifying insurance coverage and eligibility, interpreting clinical guideline criteria, consulting physicians and other healthcare providers, and appropriately utilizing clinical knowledge and resources while complying with department protocols. One of the crucial responsibilities is to guarantee that the decisions regarding cases are conveyed promptly and efficiently to all the healthcare providers, health plans/employers, patients, and other healthcare professionals following agreed-upon approval & denial management processes.
2.) Collaborates with the technicians and prior authorization team members to process referrals, including answering clinical questions and collecting appropriate clinical/medical data needed to perform clinical assessments and reviews as per the health plan/employer-agreed criteria within the designated service level agreements. Performs and handles inbound and outbound phone calls with technicians, prior authorization team members, physicians, healthcare providers, and/or patients to facilitate prior authorization requests, answer inquiries, and/or resolve escalations.
3.) Responsible for assisting front-line colleagues (i.e. Staff Pharmacists, LPN's and Pharmacy Technicians) with oncology process/procedural support by acting as a subject matter expert (SME) and performing any other complex tasks or addressing any escalation cases assigned by leadership.
4.) Assist with standard or client specific oncology review process changes as needed.
5.) Assist with writing Work Instructions when needed.
6.) Works collaboratively with internal and external business partners to provide solutions for customers, colleagues, and clients.
7.) Provide feedback of trends pertinent to oncology reviews.
8.) Maintains professional and technical knowledge of drug and disease states for the Specialty and Non-Specialty Pharmacy programs administered within the Commercial Prior Authorization and Case Review Unit (CRU) line of business.
9.) Performs other related projects and duties as assigned, including attending training sessions and development meetings, and providing on-call and after-hours pharmacist availability as needed.
This is a remote role, open to qualified candidates within the United States.
Essential Functions:
1. Regular and predictable attendance
2. Colleague may be required to work mandatory overtime/extended work week when needed
3. Colleague may be required to travel when needed
4. Comply with departmental, company, state, and federal requirements when processing all information to ensure accuracy of information being provided to internal and external customers.
5. Adhere to all policies and procedures
6. Attend on going training and development meetings
Physical Requirements:
1. Sits at desk for long periods of time (up to 100%)
2. Talking on phone for extended periods of time (up to 100%)
3. Computer use for extended periods of time (100%)
4. Reading a computer screen (up to 100%)
5. Light lifting of less than 10 lbs
Work Environment
Colleague is responsible for maintaining a HIPAA-compliant remote workspace.
Must be able to provide a quiet, uninterrupted work environment.
Must have a workstation that is not accessible to common traffic and is secure from unintentional access.
Must have stable personal high-speed internet and ability to hard-wire into company computer (cannot use wireless internet)
Education:
BS in Pharmacy or PharmD required
Board Certified Oncology Pharmacist (BCOP) required
Active, unrestricted pharmacist licensure in state of residence required
Required Skills & Other Minimum Required Qualifications: