Clinical Pharmacist Market Support Clinical Excellence Team REMOTE

Lensa; Portland (OR); Remote; USD 89,000 - 177,000; Full time

Job summary

A leading healthcare organization is seeking a Clinical Pharmacist to join their Market Support Clinical Excellence Team. The role involves patient-centered consultations, data analysis, and collaboration with healthcare providers to improve medication adherence and health outcomes. Candidates should have a Doctor of Pharmacy degree and substantial clinical experience.

Benefits

Comprehensive health plans

401k

Stock purchase options

Qualifications

• Doctor of Pharmacy or equivalent experience required.
• 5+ years of clinical pharmacy practice.
• 2+ years of experience with Medicare STARs & HEDIS measures.

Responsibilities

• Conduct telephonic patient consultations and medication reviews.
• Analyze data to improve STAR measures.
• Collaborate with providers and lead performance review meetings.

Skills

Clinical pharmacy practice

Data analysis

Communication

Organizational skills

Patient assessment

Education

Doctor of Pharmacy

Tools

Microsoft Office

Job description

Clinical Pharmacist Market Support Clinical Excellence Team REMOTE

Join to apply for the Clinical Pharmacist Market Support Clinical Excellence Team REMOTE role at Lensa.

Lensa is the leading career site for job seekers at every stage of their career. Our client, UnitedHealth Group, is seeking professionals. Apply via Lensa today!

Optum, a global organization, delivers care aided by technology to help millions live healthier lives. Your work will directly improve health outcomes by connecting people with care, pharmacy benefits, data, and resources. We foster a culture of inclusion, talented peers, comprehensive benefits, and career development opportunities. Join us to make an impact on communities and advance global health optimization. Caring. Connecting. Growing together.

The Clinical Excellence Quality (CEQ) Pharmacy Market team supports Optum’s Care Delivery Organizations by providing patient-centered, clinically collaborative medication consultations. Our focus is on telephonic and digital engagement strategies to close STARs measure gaps, such as medication adherence and care for older adults. Our interdisciplinary team includes Pharmacists, Pharmacy Technicians, Licensed Vocational Nurses, and Care Coordinators.

The Clinical Pharmacist (CP) reports to the Manager of Clinical Pharmacy, Market Support. Responsibilities include telephonic, patient-centered clinical consultations, annual medication reviews, functional assessments, and acting as a field consultant for providers and clinics via in-person and virtual meetings. The CP must meet productivity and quality metrics and work a flexible schedule aligned with provider operational hours. If located in MST or PST, remote work flexibility is available.

Primary Responsibilities

• Balance telephonic patient outreach with provider-facing activities (virtual and in-person)
• Develop market business plans to motivate providers and large group leadership to improve STAR measures (e.g., medication adherence, statin use in diabetes and cardiovascular disease)
• Interpret Stars and HEDIS reports, provide executive summaries, and share best practices and patient barriers
• Serve as the subject matter expert for STAR activities within the market, collaborating across teams
• Lead or participate in performance review meetings and present performance summaries
• Analyze provider and group structures to identify effective strategies
• Assist in creating training and analytical materials for Stars and HEDIS
• Identify decision-makers and barriers within provider groups to tailor communication
• Develop user-friendly initiatives to support practice success
• Make outbound calls to members to gather information related to HEDIS and quality measures
• Conduct annual medication reviews emphasizing patient assessment, medication safety, and interactions
• Assess pharmacotherapy, claims, medical history, and disease states
• Identify medication adherence barriers and develop plans to improve adherence
• Provide patient-centered medication consultations and develop follow-up action plans
• Maintain current knowledge of chronic diseases and pharmacy practices relevant to adult and geriatric populations
• Perform other duties as assigned

Qualifications

• Doctor of Pharmacy or equivalent experience
• Active pharmacy license in the primary state and Oregon; willingness to obtain licenses in other states as required
• 5+ years of clinical pharmacy practice
• 2+ years of experience with Medicare STARs & HEDIS measures
• 2+ years of provider-facing interactions and education
• 2+ years of data analysis and quality reviews
• Proficiency in Microsoft Office
• Ability to adapt to a rapidly changing, matrixed environment
• Strong organizational, planning, and independent working skills

Preferred Qualifications

• MBA/MPH
• Postgraduate training (Residency/Fellowship)
• Board certification by the BPS
• Certified Geriatric Pharmacist
• Bilingual skills (Spanish, Mandarin, Vietnamese, Korean preferred)
• Excellent communication and relationship-building skills

The salary range is $89,800 to $176,700 annually, based on experience, location, and qualifications. Benefits include comprehensive health plans, incentives, stock purchase, and 401k. UnitedHealth Group is committed to diversity, equity, and inclusion, and is an equal opportunity employer. Candidates must pass a drug test prior to employment.