Clinical Pathology Technician

OhioHealth; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

OhioHealth in Columbus, OH is seeking an intermediate-level lab professional to manage accessioning, specimen viability, and billing processes. The role involves handling various specimen types, communicating with physicians, and ensuring correct ICD-9 coding while complying with regulatory standards.

The ideal candidate will have 1+ years of phlebotomy experience, strong medical terminology knowledge, and the ability to work independently in a hospital laboratory setting.

Qualifications

• High School diploma or GED is required.
• Experience in laboratory or hospital setting is preferred.
• Superior customer service, medical terminology, basic anatomy, and ICD‑9 coding are beneficial.
• Independent and self‑directing work style is important.

Responsibilities

• Accessioning and determining specimen viability; resolve labeling/identification discrepancies.
• Contact physicians regarding patient/order issues and ensure proper patient registration and billing.
• Handle multiple specimen types including blood, tissue, urine, and other body fluids.
• Provide professional customer service to clinicians and clients by phone and in person.
• Ensure regulatory compliance with CAP, OSHA, JCAHO, CMS, ODH and lab policies.
• Train students and new employees.
• Maintain competencies and fulfill educational requirements.

Skills

Phlebotomy

Specimen handling

Medical terminology

ICD-9 coding

Customer service

Computer skills

Education

High School diploma or GED

Job description

Department

Outreach Lab Registration

About Us

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

This intermediate level position works with multiple computer systems and performs specimen processing duties including accessioning, determining specimen viability, identifying and resolving labeling/identification discrepancies and contacting physicians regarding issues with patients/orders, patient registration, proper patient billing including the use of ICD‑9 codes and pertinent knowledge of commercial and government payers. The role handles blood, tissue, fecal matter, sputum, urine, spinal fluid and other body fluids. Specimens may be contaminated with infectious diseases including HIV and other blood borne pathogens.

Responsibilities and Duties

• Accessioning, determining specimen viability, identifying and resolving labeling/identification discrepancies, contacting physicians regarding patient/order issues, patient registration, and proper billing including ICD‑9 coding and knowledge of commercial and government payers.
• Collect, process and handle multiple specimen types including blood, tissue, fecal matter, sputum, urine, spinal fluid and other body fluids.
• Provide customer service to clinicians and clients, communicating professionally by telephone and in person, and using service recovery when necessary.
• Ensure adherence to regulatory compliance as defined by CAP, OSHA, JCAHO, CMS, ODH and laboratory policies and procedures.
• Train students and new employees.
• Maintain competencies, fulfill mandatory educational requirements, and perform miscellaneous tasks as assigned.

Minimum Qualifications

• High School diploma or GED (required).

Additional Qualifications

• Experience in laboratory or hospital setting.
• Superior customer service skills, medical terminology, basic anatomy, advanced computer skills, ICD‑9 coding, specimen handling.
• Knowledge of phlebotomy and critical‑thinking skills.
• Independent and self‑directing.
• 1+ years of phlebotomy experience.
• 1–2 years of practical experience in a reference laboratory, hospital laboratory, or physician office.

Work Shift

Evening

Scheduled Weekly Hours

40 hours

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate‑employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.