Clinical Outreach Specialist

Newport Healthcare; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

Newport Healthcare in New York City seeks a Clinical Outreach Specialist to act as a trusted resource for adolescent and young adult behavioral health in the community. You will identify market strategy, deepen professional relationships, and optimize opportunities to expand Newport Healthcare’s reach.

You will meet key decision makers, plan site tours, and participate in events to build partnerships and referral networks, collaborating with our national team on a regular basis.

Qualifications

• Bachelor’s degree in Psychology, Marketing, Business, Healthcare, or closely related field OR minimum two years of direct experience in a behavioral health setting/pharmaceutical sales.
• Experience with communication principles, practices, and techniques applicable to a healthcare environment.
• Extensive experience in creating, maintaining, and delivering marketing strategies to meet objectives.
• Excellent communication skills with a focus on customer experience.

Responsibilities

• Respond immediately to service and referral inquiries and support the referring professional and family from first call through admission.
• Identify and prospect new accounts within the healthcare sector to build relationships and generate new business opportunities.
• Conduct face-to-face meetings with key decision makers to uncover needs and create community partnerships.
• Plan and attend facility tours, professional weekends, and other events for decision makers and conferences.
• Collaborate with the national team, including weekly calls and quarterly field rides.

Skills

Communication skills

Marketing strategy

Customer experience

Territory travel

Education

Bachelor’s degree or equivalent experience

Job description

Responsibilities

The Clinical Outreach Specialist serves as a trusted and reliable resource for adolescent and young adult behavioral healthcare in their community. In this role, you’ll identify market strategy, build and deepen professional relationships, and optimize potential opportunities to increase Newport Healthcare’s reach. Key responsibilities include:

• Responding immediately to service and referral inquiries and supporting the referring professional and the family, from the first call through admission, ensuring communication and care coordination
• Identify and prospect new accounts within the healthcare sector to build relationships with medical professionals, increase awareness of the organization’s services and generate new business opportunities.
• Conducting face-to-face meetings with key decision makers in the target market to uncover needs, address barriers to treatment, and create community partnerships
• Planning and attending facility tours, professional weekends, and other events for decision makers in the target market, and conferences/networking events on behalf of Newport Healthcare
• Collaborating with our national team of Clinical Outreach Specialists, including participating in weekly team calls and quarterly field rides

What You’ll Do

• Must be in New York City, NY*

Responsibilities

The Clinical Outreach Specialist serves as a trusted and reliable resource for adolescent and young adult behavioral healthcare in their community. In this role, you’ll identify market strategy, build and deepen professional relationships, and optimize potential opportunities to increase Newport Healthcare’s reach. Key responsibilities include:

• Responding immediately to service and referral inquiries and supporting the referring professional and the family, from the first call through admission, ensuring communication and care coordination
• Identify and prospect new accounts within the healthcare sector to build relationships with medical professionals, increase awareness of the organization’s services and generate new business opportunities.
• Conducting face-to-face meetings with key decision makers in the target market to uncover needs, address barriers to treatment, and create community partnerships
• Planning and attending facility tours, professional weekends, and other events for decision makers in the target market, and conferences/networking events on behalf of Newport Healthcare
• Collaborating with our national team of Clinical Outreach Specialists, including participating in weekly team calls and quarterly field rides

What Makes You a Great Fit

• Bachelor’s degree in Psychology, Marketing, Business, Healthcare, or closely related field OR minimum two (2) years of direct experience in a behavioral health setting/ pharmaceutical sales
• Experience with communication principles, practices, and techniques applicable to a healthcare environment
• Extensive experience in creating, maintaining, and delivering marketing strategies to meet objectives
• Excellent communication skills with a focus on customer experience
• Living in or close enough to your designated territory so you can meet the requirement of visiting your assigned locations on a prompt and regular basis (New York City)