Clinical Outreach Liaison: Provider & Patient Relations

AGAPE FAMILY HOSPICE; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Dental insurance

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Paid time off

Travel reimbursement

Vision insurance

Job summary

AGAPE FAMILY HOSPICE in San Antonio, TX is seeking a Clinical Liaison to bridge healthcare providers and patients, promoting services and coordinating care transitions across the care continuum.

The role emphasizes building relationships with medical professionals, conducting community outreach, managing accounts, and ensuring outstanding customer service. In-person work with some travel; Spanish language skills are a plus.

Qualifications

• Hospice marketing experience: 1 year (Required)
• Spanish language skills preferred
• Ability to commute to San Antonio, TX 78229
• Willing to relocate to San Antonio before starting work

Responsibilities

• Develop and maintain relationships with healthcare providers to promote services and ensure seamless patient transitions.
• Conduct community outreach to educate medical staff about services offered.
• Collaborate with internal teams to tailor solutions to patient needs.
• Manage accounts effectively, ensuring high levels of customer satisfaction.
• Represent the organization at community events and health fairs.
• Communicate regularly with healthcare professionals to gather feedback and address any concerns.
• Analyze market trends to identify opportunities for growth.

Skills

Customer service

Outside sales

Product demonstrations

Communication skills

Leadership

Account management

Analytical skills

Job description

AGAPE FAMILY HOSPICE in San Antonio, TX is seeking a Clinical Liaison to bridge healthcare providers and patients, promoting services and coordinating care transitions across the care continuum.

The role emphasizes building relationships with medical professionals, conducting community outreach, managing accounts, and ensuring outstanding customer service. In-person work with some travel; Spanish language skills are a plus.