Clinical Outreach Field Specialist

AMFM Healthcare; Lancaster (Lancaster County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

401k plan with company match

PTO and floating holidays

Educational Assistance Reimbursement

Job summary

AMFM Healthcare in Lancaster, PA is seeking a Clinical Outreach Representative to serve as the face of the organization in the community. You will develop outreach strategies, cultivate relationships with referring providers, and identify new business opportunities to expand our patient referrals.

Based in South Central PA with travel across Harrisburg, Lancaster and York, this full-time role requires in-person presence, strong communication skills, and a drive to connect people with

Qualifications

• Valid driver’s license with ability to be insured by auto policy; 4 years driving, 23+, ≤3 moving violations, ≤1 major violation in 3 years.
• Minimum 1 year experience in healthcare marketing, business development, or clinical outreach.
• Associate’s degree in Marketing, Communications, or related field preferred.
• Experience using CRM software, particularly Salesforce.
• Strong verbal and written communication skills with professionals across stakeholders.
• Familiarity with clinical and medical terminology is a plus.
• Highly organized, self-motivated, and able to work independently in the field.

Responsibilities

• Develop and execute outreach strategies to grow AMFM Healthcare's referral network.
• Build and maintain meaningful relationships with healthcare providers and community partners.
• Serve as the initial contact for potential clients, gathering essential information for admissions and clinical teams.
• Represent AMFM at events, conferences, and professional gatherings.
• Maintain and manage CRM records (Salesforce) to ensure accurate tracking of outreach efforts and referrals.
• Collaborate with admissions and clinical teams to ensure smooth transitions of care.
• Support the training and development of new outreach team members.
• Organize and participate in marketing events, such as lunch-and-learns, community dinners, and industry events.

Skills

Verbal communication

Written communication

Relationship building

Business development

Education

Associate's degree in Marketing/Communications

Tools

Salesforce

Job description

AMFM Healthcare in Lancaster, PA is seeking a Clinical Outreach Representative to serve as the face of the organization in the community. You will develop outreach strategies, cultivate relationships with referring providers, and identify new business opportunities to expand our patient referrals.

Based in South Central PA with travel across Harrisburg, Lancaster and York, this full-time role requires in-person presence, strong communication skills, and a drive to connect people with