Clinical or Application Analyst (Associate, Mid, or Sr.)

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Penn Medicine is seeking a Clinical or Application Analyst at various levels to support and maintain applications within their healthcare system. Responsibilities include project management, optimizing applications, and ensuring compliance with healthcare operations. This role offers a collaborative environment with opportunities for growth and professional development.

Benefits

Comprehensive health programs

Tuition assistance

Qualifications

• Education and experience requirements vary by level.
• Healthcare professional licenses may be required for some roles.

Responsibilities

• Support and maintain applications within UPHS.
• Manage projects and develop new functionalities.
• Optimize applications, support upgrades, and fix defects.

Skills

Strong communication

Customer service

Project management

Change management

Analytical skills

Troubleshooting skills

Knowledge of healthcare operations

Knowledge of data structures

Education

Relevant healthcare and IT experience

Job description

Clinical or Application Analyst (Associate, Mid, or Sr.)

Join to apply for the Clinical or Application Analyst (Associate, Mid, or Sr.) role at Penn Medicine, University of Pennsylvania Health System.

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical, and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Corporate

Department: IS Epic

Location: 3535 Market, Philadelphia

Hours: M-F, 8 am – 4:30 pm, Hybrid (on-site for first 6 months, possible remote thereafter)

Penn Medicine is looking for an Application Analyst at the Senior, Mid, or Associate level, OR a Clinical Analyst at the Senior, Mid, or Associate level for PennChart ED (Epic ASAP).

Senior Application Analyst:

The Senior Application Analyst is responsible for supporting and maintaining applications within UPHS. Responsibilities include providing technical instruction, managing projects through their lifecycle, developing new functionalities, testing, implementing vendor releases and upgrades, fixing defects, and serving as a technical resource for the team.

Accountabilities include:

• Participating in application projects, setting goals, and meeting deadlines.
• Managing project plans and coordinating development and testing of new functionalities.
• Creating documentation, developing test plans, and supporting system upgrades.
• Ensuring adherence to change management protocols and maintaining all documentation.

Application Analyst:

Responsible for optimizing applications, supporting upgrades, and fixing defects. Provides education on system functionality and ensures compliance with policies.

Accountabilities include:

• Understanding UPHS applications and workflow requirements.
• Creating documentation, executing test plans, and supporting upgrades.
• Collaborating on change control and providing ongoing support.

Associate Application Analyst:

Supports application functions under supervision, focusing on testing, implementation, and documentation.

Accountabilities include:

• Developing understanding of applications.
• Assisting in testing, documentation, and supporting upgrades.

Clinical Analyst roles:

Senior, Clinical, and Associate Clinical Analysts have specific qualifications and experience requirements, including healthcare professional licenses, degrees, and years of experience.

Education & Experience:

Varies by level, generally requiring relevant healthcare and IT experience, with specific educational requirements.

Skills & Abilities:

• Strong communication and customer service skills.
• Project and change management experience.
• Analytical and troubleshooting skills.
• Knowledge of healthcare operations and data structures.

We believe that the best care for our patients starts with the best care for our employees. Our benefits include comprehensive health programs and tuition assistance. Penn Medicine is an Equal Opportunity employer and values diversity in our workforce.