Clinical Operations Training & Optimization Specialist

Unified Womens Health Care; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

A leading company in Healthcare Services is looking for a professional to conduct site visits and training for providers. This remote position requires expertise in the athenahealth system and offers opportunities for career advancement and meaningful contributions to patient and provider satisfaction. Flexible travel is necessary to cover specific markets.

Benefits

Flexible work environment

Opportunities for career advancement

Qualifications

• 1-2 years of experience with healthcare IT systems.
• Valid driver’s license and reliable automobile are required.

Responsibilities

• Conduct site visits for provider orientation and education.
• Serve as a Superuser for the athena system.
• Create training materials for staff.

Skills

Communication

Problem Solving

Organizational Skills

Education

Bachelor’s degree from an accredited university

Tools

athenahealth practice management

Microsoft Office

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with flexibility to cover the Ohio and Arkansas markets
- Supportive and collaborative work environment
- Chance to enhance patient and provider satisfaction through innovative solutions
- Engage in meaningful training and education for healthcare providers

What to Expect (Job Responsibilities):
- Conduct site visits for outreach, education, training, and orientation sessions for providers and staff
- Troubleshoot concerns and collaborate with the Unified and athena teams to meet division needs
- Create and distribute training materials in collaboration with revenue cycle management and clinical operations
- Serve as a Superuser for the athena system, assisting in implementation at new divisions
- Generate daily reports and document all division encounters

What is Required (Qualifications):
- Bachelor’s degree from an accredited university preferred or experience in the Healthcare IT field
- 1-2 years of experience with the athenahealth practice management and EHR system
- Excellent written and oral communication skills
- Strong organizational, problem-solving, and decision-making skills
- Valid driver’s license and reliable insured automobile required; must be able to travel up to 50% of the time

How to Stand Out (Preferred Qualifications):
- Experience in training healthcare professionals or staff in digital systems
- Advanced knowledge of Microsoft Office
- Strong attention to detail and follow-up skills
- Ability to work independently and in a team setting
- Familiarity with federal/state regulations regarding Confidentiality and HIPAA

#HealthcareServices #TrainingAndDevelopment #CareerOpportunity #RemoteWork #HealthcareIT

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