Clinical Operations Supervisor

Baystate Health; Palmer (MA); On-site; USD 72,000 - 98,000; Part time

Job summary

Baystate Health is seeking a Clinical Operations Supervisor at Baystate Wing Hospital in Palmer, MA to lead nursing staff and coordinate patient care across shifts.

The role emphasizes safe care transitions, adherence to the Nursing Practice Act, and collaboration with the AOC to access resources as needed. The position supports quality, safety, and family-centered care across the unit.

Qualifications

• Board of Registration in Nursing Examination passed and licensed in Massachusetts.
• Current American Heart Association Health Care Provider CPR certification required.
• Three years of inpatient nursing practice with leadership/supervision experience.
• Education: Associate’s degree in nursing required.

Responsibilities

• Provide leadership for nursing and non-nursing staff across the hospital.
• Make decisions in nursing practice per Massachusetts regulations and hospital policies.
• Promote patient safety and align with national goals and PCS initiatives.
• Collaborate with the Administrator-On-Call in emergencies.

Skills

Leadership

Nursing leadership

CPR certification

Massachusetts RN license

Education

Associate degree in nursing

Job description

At Baystate Health we respect the privacy of our candidates and recruits. Please note that we will not contact candidates directly to ask for personal information over the phone, such as date of birth, social security number, or any other private financial information. Learn More

Join one of the nation’s leading healthcare systems! Baystate Health, a nationally recognized leader in healthcare quality, safety, and innovation and home to Baystate Wing Hospital, is seeking an experienced Clinical Operations Supervisor to join our collaborative nursing leadership team.

The Clinical Operations Supervisor is a valuable resource for nursing and non-nursing staff across the hospital. They possess the authority to make critical decisions in nursing practice in accordance with the Nursing Practice Act of Massachusetts, following established policies at the unit, department, and hospital levels. In emergency situations, they have the power to make broader decisions and collaborate with the Administrator-On-Call (AOC), even accessing additional resources as needed.

This role is dedicated to ensuring high-quality and safe patient care, with a focus on achieving zero patient harm. They actively monitor and promote best practices aligned with national patient safety goals and the Patient Care Services (PCS) initiatives at Baystate Franklin, emphasizing safe care transitions, nursing-sensitive indicators, and positive patient and family experiences.

What Makes Wing Hospital Unique

This beautifully renovated 74- bed community hospital offers 24-hour emergency care and a broad range of inpatient and outpatient services. Wing brings the cutting-edge technology, professional patient care and fulfilling nursing careers that Baystate Health is known for, to the smaller communities of the Palmer MA region.

SCHEDULE:

• Part Time
• 28 hours, 2 (12) 7a-7p and 2 (8) 3-11pm
• combination of weekday and e/o weekend
• Location: Baystate Wing Hospital

THE ADVANTAGES OF WORKING WITH BAYSTATE!

• High-quality, low-cost medical, dental and vision insurance
• Pet, home, auto and personal insurance
• Certification and continuing education reimbursement
• 403b retirement company match & annual company contribution increase based on years of service
• Life insurance
• Free money coach advice from a certified professional
• Reimbursement for a variety of wellbeing activities, included but limited to: gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

QUALIFICATIONS:

• Successfully passed Board of Registration in Nursing Examination and licensed in the Commonwealth of Massachusetts.
• Current American Heart Association Health Care Provider CPR certification required.
• Three years of inpatient nursing practice with leadership/supervision experience.
• Education: Associate’s degree in nursing required

For more information, please visit us online at: baystatehealthjobs.com or interact with us socially at facebook.com/BaystateCareers or on Twitter @BaystateCareers

Education:

Associates Degree in Nursing (Required)

Certifications:

ACLS Required By the End of Orientation – American Heart Assoc, Basic Life Support – American Heart AssociationAmerican Heart Association, Registered Nurse – State of MassachusettsState of Massachusetts

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum – Midpoint – Maximum

$52.01 – $59.78 – $70.72

Equal Employment Opportunity Employer