Clinical Operations Resident - MTM

Outcomes; West Des Moines (IA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

HSA & FSA

Fertility & Family Planning Benefits

Paid Parental Leave

Adoption Assistance Program

Employee Resource Groups

Flex PTO

11 Paid Holidays

Corporate Wellness Program

401(k) with employer match

Job summary

Outcomes is seeking a Clinical Operations Residency candidate to gain experience in MTM program administration and to learn how pharmacists can impact healthcare costs through patient-oriented MTM services.

The residency covers development of clinical rules for the Insight Clinical Engine, program implementation in line with CMS regulations, and a clinical liaison role across QA, data, sales, research, and training. It also includes travel for meetings and client interactions.

Qualifications

• Doctor of Pharmacy degree from an ACPE-accredited College of Pharmacy.
• Eligible for pharmacist licensure in the United States; Iowa preferred (must be licensed within 120 days of hire).
• Proficient in Microsoft Office products.
• Strong organizational and time-management skills.
• Ability to work collaboratively and independently while managing multiple projects, assignments, and responsibilities.
• Excellent communication and interpersonal skills.
• Travel requirements: Domestic and/or international, up to.

Responsibilities

• Develop and maintain clinical rules for the Insight Clinical Engine.
• Implement and maintain clinical programs in accordance with clinical guidelines and CMS regulations.
• Gain experience as a Clinical liaison in quality assurance, data management, sales/marketing, research, and training.
• Co-manage clients from a clinical perspective and assist in delivery of call follow-ups.
• Manage creation of Feature Interventions and report results.
• Participate in national industry meetings, trade shows, and client visits as needed.
• Manage the Clinical Task Queue and complete projects for IPA meetings.
• Develop content and present topics in Clinical Rounds pharmacist training sessions.
• Navigate reports and pull accurate information end-to-end.

Skills

Organizational skills

Time management

Communication skills

Team collaboration

Attention to detail

Education

Doctor of Pharmacy (PharmD)

ACPE-accredited College of Pharmacy

Pharmacist licensure eligibility in the United States (Iowa preferred)

Tools

Microsoft Office

Job description

Job Summary

The Clinical Operations Residency is a post-graduate program offering experience in MTM program administration. The resident will learn how pharmacists can impact the quality and rising cost of healthcare by providing patient-oriented medication therapy management (MTM) services.

Essential Duties & Responsibilities

• Develop and maintain clinical rules for the Insight™ Clinical Engine
• Implement and maintain clinical programs in accordance with clinical guidelines and CMS regulations
• Gain experience and be a Clinical liaison in the following areas:
  • Quality assurance
  • Data management
  • Sales and marketing
  • Research
  • Network training and support
• Co-manage clients from a clinical perspective
  • Attend calls, pull supporting reporting as applicable
  • Assist in delivery of call follow-ups, answer client questions
• Manage the creation of Feature Interventions
• Participate in national industry meetings, trade shows, and client visits, as needed
• Manage the Clinical Task Queue
• Complete project and present in final analysis at the IPA Annual Meeting
• Complete project and present in final analysis at the IPA Advance Practice Forum
• Develop content and present topic in Clinical Rounds pharmacist training session
• Demonstrate end-to-end understanding of identification process
• Demonstrate ability to navigate reports and pull accurate information

Qualifications

Eligible for pharmacist licensure in the United States, Iowa preferred (must be licensed within 120 days of hire date) Proficient in Microsoft Office productsStrong organizational and time management skillsAbility to work collaboratively and independently while managing multiple projects, assignments, and responsibilitiesExcellent communication and interpersonal skillsHighly organizedMust be able to manage competing demands and multiple priorities, while maintaining a strong attention to detailSolution-orientedExcellent time management skillsPrioritization skills and goal settingAdaptable to learn new processes, concepts, and skillsAbility to communicate across all levels of an organization, demonstrating professionalism and good judgment at all timesTravel Requirements: Domestic and/or International, up to

Education & Experience Requirements

• Minimum level of education or education/experience: Doctorate
  • Doctor of Pharmacy degree from an ACPE-accredited College of Pharmacy,
  • Eligible for pharmacist licensure in the United States, Iowa preferred (must be licensed within 120 days of hire date)

Physical Requirements

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing

What’s In It For You?

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Paid Parental Leave
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401(k) plan offering both pre-tax and Roth contributions, plus an employer match

The starting salary for this position is $55,000 annually. The actual base salary offered will consider candidate’s geographic location, job related knowledge, experience, and skill amongst other potential factors. There may be a bonus or commission, and/or a long-term incentive that will be provided as part of the compensation package, along with medical, financial and/or other benefits, depending on the level and position offered.