Clinical Operations Nurse - Emergency Department Transitions

Wellsky; Arizona; Remoto; USD 80.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Excellent medical, dental, and vision

Mental Health support (EAP)

Paid time off and holidays

100% vested 401(k)

Educational assistance

Descrizione del lavoro

WellSky is seeking a registered nurse to perform telephonic patient evaluations across multiple payer programs. The role requires coordinating telephonic visits, documenting assessments, and communicating follow-up plans in line with program protocols.

The ideal candidate holds an active RN license with 2–4 years of healthcare experience, including time in emergency departments, and is comfortable working Pacific Time hours.

Competenze

• Active RN licensure is required.
• 2-4 years related work experience in healthcare.
• Experience in emergency departments is preferred.

Mansioni

• Conduct telephonic assessments to determine level of care per program protocols.
• Schedule and perform telephonic visits, document assessments, and communicate follow-up plans within timelines.
• Review patient assessments to identify trends and opportunities for improvement.
• Collaborate with internal/external stakeholders to ensure timely patient visits and scheduling.
• Assist with reporting on program progress, outcomes, and KPIs as required.

Conoscenze

RN Licensure

ER department experience

Bachelor's degree

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

*This role will cover Pacific time zone hours.

This job is responsible for completing telephonic patient evaluations and assessments for WellSky's various payer programs.

Key Responsibilities:

• Conduct telephonic assessments to determine level of care for patients in adherence with program protocols.
• Participate in solution and program planning meetings to assist in the development of protocols, procedures, and policies.
• Review and analyze patient assessments to identify trends, opportunities, and areas for improvement.
• Schedule and perform telephonic visits, document assessments, and communicate follow-up plans within established timelines.
• Collaborate with internal and external stakeholders to ensure timely and accurate patient visits and address scheduling needs.
• Assist with reporting on program progress, outcomes, and other key performance indicators as required.
• Perform other job duties as assigned.

Required Qualifications:

• At least 2-4 years related work experience.
• Bachelor's degree or equivalent work experience.
• Active RN Licensure
• At least 2 years' experience in emergency departments.

Preferred Qualifications:

• Experience in acute/ACO/post-acute care facility care coordination, discharge planning, social services, disease management, population health, home health, and/or post-acute care facilities.

Job Expectations:

• Willing to work additional or irregular hours as needed.
• Must work in accordance with applicable security policies and procedures to safeguard company and client information.
• Must be able to sit and view a computer screen for extended periods of time.

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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical with Rx, dental, and vision benefits
• Mental Health support through EAP
• Generous paid time off, plus 13 paid holidays
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

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