Clinical Operations Leader

Summit Health Management; Houston (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

VillageMD in Houston, TX seeks a Clinical Lead to partner with Practice Managers and drive day-to-day clinical operations in a hybrid clinical and administrative role. You will guide patient, staff, and provider interactions with a service-based approach focused on exceptional patient experiences.

You will mentor staff, support onboarding, ensure compliant care delivery, and participate in leadership meetings to advance efficient clinic operations in a multi-site primary care setting.

Qualifications

• Clinical leadership and staff mentoring abilities.
• Experience coordinating patient care activities.
• Ability to onboard and train new clinical support staff.
• Knowledge of scheduling and clinical workflows.
• Experience in primary care or urgent care settings.

Responsibilities

• Onboard and train new clinical support staff and manage ongoing development.
• Participate in patient care activities including rooming, vitals, histories, specimens, vaccines.
• Authorize prescription refills as directed by providers per policy.
• Monitor schedules and clinical inboxes to address patient needs promptly.
• Schedule patient appointments and follow-ups per policies.
• Collaborate with Practice Manager on staffing and provide patient-facing clinical support.

Skills

Clinical leadership

Staff mentoring

Patient care coordination

Scheduling

Onboarding & training

Education

LVN/LPN license

MA certification

Job description

VillageMD in Houston, TX seeks a Clinical Lead to partner with Practice Managers and drive day-to-day clinical operations in a hybrid clinical and administrative role. You will guide patient, staff, and provider interactions with a service-based approach focused on exceptional patient experiences.

You will mentor staff, support onboarding, ensure compliant care delivery, and participate in leadership meetings to advance efficient clinic operations in a multi-site primary care setting.