Clinical Operations Informatics Specialist

Ampcus Inc; Richmond (VA); On-site; USD 95,000 - 125,000; Full time

Job summary

Ampcus Inc. in Richmond, VA seeks a Clinical Operations Informatics Specialist to improve workflows, validate data, and support end users of the EHR system. The role collaborates with Health Services and IT teams to translate clinical needs into reliable data and effective configurations.

You will document workflows, extract and analyze EHR data, and validate system updates. Strong communication with clinical staff and leadership is essential for informed decision-making.

Qualifications

• Experience structuring unclassified medical data and mapping to standard vocabularies.
• Deep understanding of medical vocabularies from clinical and informatics perspectives.
• Extensive experience pulling data from electronic health records.
• Experience answering clinical questions with EHR data analysis.
• Experience validating EHR data with external sources.
• Documenting clinical workflows for EHR data entry and management.
• Apply national EHR standards to an EHR product.
• Standardize processes around an EHR implementation.
• Analyze and document clinical workflows in multidisciplinary care.
• Communicate findings clearly to non-technical audiences.
• Experience in multidisciplinary clinical environments.
• Clinical or medical background preferred; healthcare experience in constrained settings.

Responsibilities

• Document current clinical workflows and identify gaps for improvement.
• Extract, analyze, and visualize EHR data to support leadership decisions.
• Validate EHR updates from a user perspective and ensure testing coverage.
• Provide direct clinical support for EHR questions and maintain continuity.

Skills

Medical data standardization

Clinical informatics

EHR data extraction

Healthcare data analytics

Interoperability and vocabularies

Effective communication

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title

Clinical Operations Informatics Specialist

Location(s)

Richmond, VA

Job Summary

The role supports workflow improvement, clinical data analysis, and validation work that informs practice and decision making across Health Services. This is a clinical facing role with a work focus on clinical practice and end user experience. They will work closely with the Health Services EHR team and alongside the technical teams responsible for EHR configuration and development.

Key Responsibilities

• Clinical workflow documentation: Documenting current workflows, identifying gaps, supporting staff-facing improvements, and contributing to standardization across state facilities. Establish documented inventory of HSU clinical workflows in EHR with prioritized improvement recommendations.
• Data extraction, analysis and visualization: Pulling data from the EHR to answer clinical and operational questions and validating it against reliable data sets. Building reporting that informs practice, and otherwise visualizing data that supports leadership decision-making with evidence. Establish practice for clinical data extraction and reporting with some completed reports answering live HSU questions.
• Validation and testing: Validation of EHR updates from user perspective view. Consistent testing coverage of the base system in addition to support for MAR and related project components. Establish documented reduction in validation gaps on EHR changes.
• Direct support to medical staff: Acting as a clinical point of contact for EHR-related questions and requests, with responsiveness as an explicit value. Successful handoff of documentation and established processes for continuity of work.

Required Qualifications

• Demonstrated experience in independently structuring unclassified medical data from unstructured texts and mapping data elements to standard vocabulary, enabling interoperability, clinical decision support, coding, and data analytics.
• Deep understanding of medical vocabularies from both a clinical viewpoint and informatics perspective.
• Extensive experience pulling data out of electronic health record systems.
• Demonstrated experience answering clinical questions into analysis of data from an electronic health record system.
• Demonstrated experience validating EHR data with outside data sources.
• Demonstrated experience validating EHR data through triangulation with other data within the EHR.
• Demonstrated experience documenting workflows from clinical practice into EHR data entry and data management.
• Extensive experience with applying national EHR standards to an EHR product.
• Demonstrated experience standardizing processes around an EHR implementation.
• Demonstrated experience analyzing and documenting clinical workflows in a multidisciplinary care setting.
• Demonstrated ability to communicate clinical and data findings clearly to non-technical audiences including medical staff and leadership.
• Experience working in a multidisciplinary clinical environment with multiple stakeholder groups.
• Clinical or medical background (nursing, medicine, pharmacy, or similar) preferred.
• Correctional or institutional healthcare experience desired; experience in other constrained, multidisciplinary clinical environments may substitute.
• Experience with EHR systems in a clinical capacity required.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.