Clinical Operations Director RN, Hospice

AccentCare, Inc.; West Allis (WI); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off & holidays

Company-matching 401(k)

Flexible spending accounts

Wellness programs & Calm app

Job summary

AccentCare, Inc. is seeking a Director of Clinical Operations for our West Allis, WI site. This onsite leadership role oversees the Hospice clinical operations, including patient care teams, scheduling, and regulatory compliance.

The ideal candidate holds a Wisconsin RN license, has 5+ years in home-based care, and is willing to travel up to 80% of business days to supported locations. Competitive salary and benefits accompany the role.

Qualifications

• Bachelor's degree or commensurate work experience accepted.
• 5 years of home-based care experience preferred.
• Licensed to practice as an RN in Wisconsin.
• Must be a licensed driver and travel up to 80% of business days.

Responsibilities

• Supervises direct patient/family care team members including nurses and aides in collaboration with Site Leadership.
• Oversees scheduling, payroll and other administrative duties.
• Ensures initial assessments and reassessments are completed within regulatory timeframes and documented accordingly.
• Ensures patient/family services comply with federal, state and local requirements and internal standards.
• Monitors expenses related to patient/family services in collaboration with IDG and Site Leadership.

Skills

RN license

Travel readiness

Education

Bachelor's degree or commensurate

Job description

Overview

Director Clinical Operations

Location: West Allis, WI

Position: Hospice Director of Clinical Operations Registered Nurse

Job ID: 2026-91809

Remote/Virtual Position: No

Coverage Area: Greater Milwaukee area

Find Your Passion and Purpose as a Director of Clincial Operations

Salary: $115k - $135k

Schedule: Mon -Fri / limited On-Call

Competitive Health Benefits

Generous PTO, Matching 401k to 6%

Mileage Reimbursement

Must have a current Wisconsin RN License

This is an onsite position based out of our West Allis site

Offer Based On Years of Experience

What You Need to Know

Reimagine Your Career in Hospice

Caring for others is more than what you do - it's who you are. At AccentCare, you'll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We're proud to be named one of Americas Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we're building together.

Be the Director of Clinical Operations You Can Be

If you meet these qualifications, we would love to meet you:

• Bachelor's degree or commensurate work experience accepted
• 5 years of home based care experience preferred
• Role may require travel up to 80% of business days in supported territory
• Comprehensive knowledge of theories, concepts and practices and ability to use in complex, difficult and/or unprecedented situations
• Licensed to practice as a registered nurse in the state of agency operation
• Must be a licensed driver who can travel to all business locations

Responsibilities:

As a Director of Clinical Operations, you will:

• Supervises all direct patient/family care team members, including nurses, Supportive Care, home health
  aides and counselors, in collaboration with Site Leadership.
• Responsible for oversight of and/or scheduling, payroll and other administrative duties
• Assures that all initial assessments and required reassessments are conducted by qualified team members
  within required time frames, including documentation completion, submission and /or synchronization.
• Ensures that all patient/family services comply with federal, state(s) and local regulatory requirements
  and with accepted professional standards.
• Ensures protocols are utilized to guide operations and promote adherence to regulatory and internal
  process requirements.
• Monitor expenses related to patient/family services to ensure budgetary compliance in collaboration with
  IDG and Site Leadership.
• Serve as a resource person and liaison for the Social Worker, Volunteer, Music Therapy and
  Bereavement Departments.

Our benefits include:

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

Come As You Are

• At AccentCare, you're part of a community that cares - for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.