Clinical Operations Coordinator (Reference Lab)

Tempus AI; Chicago (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Incentive compensation

RSUs

Medical benefits

Job summary

Tempus AI in Chicago seeks a detail-oriented operations professional to own order triage and fulfillment workflows. You will implement quality controls in order creation and reporting, and collaborate with leadership to improve workflows across systems.

You will autonomously manage ad hoc processes to ensure operational excellence and support current and upcoming projects within the team, leveraging your strong organizational and communication skills.

Qualifications

• 1-3 years working experience in a related role.
• Bachelor’s degree in Biological Sciences or related field.
• Strong attention to detail and organizational skills.
• Able to thrive in a fast-paced, iterative environment.
• Excellent written and verbal communication; proactive and independent.

Responsibilities

• Own workflows for order triage and order fulfillment.
• Perform quality control in order creation and reporting.
• Drive workflow improvements across systems for growth.
• Own ad hoc processes to maintain operational excellence.
• Support ongoing and future team projects.

Skills

Attention to detail

Critical thinking

Communication skills

Problem solving

Team collaboration

Education

Bachelor's degree

Job description

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

Responsibilities

• Autonomously own assigned workflows for order triage and order fulfillment
• Perform critical quality control functions in the order creation and reporting workflows
• Work with team leadership to implement workflow improvements across various systems to ensure company growth
• Autonomously own ad hoc processes and projects to ensure operational excellence is maintained
• Support ongoing and future projects within the team

Qualifications

• 1-3 years working experience
• 4 year college degree, preferably in Biological Sciences, Healthcare Administration, or a related field
• Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy
• Persistent and resilient person who thrives in a fast-paced, highly iterative environment
• Strong critical thinking, interpersonal, and problem-solving skills
• Impeccable written and verbal communication skills
• Show initiative and ability to work as part of a high-level team while working independently

Preferred Qualifications

• Experience with quality assurance and/or compliance in an FDA-regulated industry is preferred
• Experience with Protected Health Information (PHI)

CHI: $50,000-$55,000

The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.