Clinical Operations Associate

Excelsior University; City of Albany (NY); Hybrid; USD 40,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Retirement plan

Health insurance

Job summary

Excelsior University in Albany, NY is seeking a Clinical Operations Associate to support nursing and health sciences students preparing for clinical experiences. You will collaborate with health records partners to ensure compliance and access, and help manage access to document management systems.

This hybrid role requires on-site work two days per week with core hours 8:30 AM–5:00 PM, 37.5 hours weekly. You will handle site communications, maintain student files, and assist in tracking

Qualifications

• Associate’s Degree required.
• Ability to manage multiple priorities and meet deadlines; project management skills preferred.
• Comfort working with technologies to collect and analyze data in support of CNHS initiatives.
• Strong analytical and problem-solving skills.
• Ability to work both independently and collaboratively.

Responsibilities

• Maintain health record databases.
• Communicate electronically and verbally with students.
• Obtain and maintain student files.
• Prepare, document, and track clinical and practice experience assignments.
• Work with the team and other departments to ensure policies and procedures are followed.

Skills

Associate's Degree

Project management

Data analysis

Analytical thinking

Teamwork

Education

Associate’s Degree

Tools

Document management software

Job description

The Clinical Operations Associate is responsible for working with students preparing for clinical or practical experiences associated with degree programs offered by the College of Nursing and Health Sciences. The Clinical Operations Associate collaborates with health records partners to ensure students are compliant with clinical partner requirements or prevent them from entering clinical or practice experience partner sites if they are not. The position plays a significant role in managing and assisting students with access to document management software. The associate will also assist in managing communications with clinical and practice experience sites, including maintenance of site‑specific documents such as contracts.

We believe work should fit your life, not the other way around. Our hybrid schedule includes two days on site in our Albany office, with the flexibility to work remotely the remaining days. Spend less time commuting and more time focusing on meaningful work or personal priorities. Core hours are 8:30 AM–5:00 PM, including a 1‑hour lunch, for a 37.5‑hour week.

Essential Duties and Responsibilities

• Maintain health record databases.
• Communicate electronically and verbally with students.
• Obtain and maintain student files.
• Prepare, document, and track clinical and practice experience assignments.
• Work with the team and other departments to ensure policies and procedures are followed.

Qualifications

• Associate’s Degree required.
• Ability to manage multiple priorities and meet deadlines; project management skills preferred.
• Comfort working with technologies to collect and analyze data in support of CNHS initiatives.
• Strong analytical and problem‑solving skills.
• Ability to work both independently and collaboratively.

Preferred Qualifications

• Customer Service and organizational skills.

The hiring salary range for this position is $40,000.00 – $42,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting.

Excelsior University offers competitive compensation and a generous benefits package that includes paid time off, retirement, and excellent health insurance. Interested candidates should submit a letter of application, resume, and the names of three professional references. Please submit requested information by clicking the Apply Now button on this page.

If you have problems with online submission, please call 518-608-8238.

Excelsior University is an equal opportunity employer committed to ensuring all qualified applicants receive consideration for employment without regard to any legally protected characteristic.