Clinical Office Assistant - Cancer Center Infusion

St. Elizabeth Healthcare; Edgewood (KY); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Paid time off

Employer 401k match

Tuition reimbursement

Wellness programs

Career advancement

Job summary

St. Elizabeth Healthcare is seeking a Clinical Office Assistant for its Cancer Center Infusion clinic. This full-time role supports patient flow with registration, scheduling, billing and records in a fast-paced oncology setting.

You’ll handle front-desk duties, coordinate pre-certifications, maintain HIPAA compliance, and deliver compassionate service to diverse patients. 1-year healthcare front desk experience preferred; strong computer literacy and communication skills are essential.

Qualifications

• High school graduate or GED.
• Medical terminology knowledge.
• Computer fluency/literacy.
• Strong verbal and written communication skills.
• Maintain patient confidentiality (HIPAA).
• Organizational and prioritization abilities.
• 1 year of frontline healthcare office experience.

Responsibilities

• Patient registration and front-desk duties.
• Patient scheduling and billing support.
• Assist with pre-certification and insurance information collection.
• Retrieve, release or collect medical records as needed.
• Data entry and answering phones.
• Ensure HIPAA compliance and patient privacy throughout workflow.

Skills

Medical terminology

Computer literacy

Communication skills

Patient confidentiality

Organization

Education

High school diploma or GED

Job description

Engage with us for your next career opportunity. Right Here.

Job Type:

Regular

Scheduled Hours:

40

Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

We invest in you — personally and professionally.

Enjoy:

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary:

St. Elizabeth Healthcare is hiring a Clinical Office Assistant for our Cancer Center Infusion clinic.

Shift/Hours: Full-Time – 40 hours/week, 1st shift, 8:30A-5:00P, 3-4 weekends per year, 1 holiday every two years.

Job Description:

The Clinical Office Assistant provides customer-focused service and support to patient flow in a unit based. This position may be responsible for a variety of duties based on the operations of department, including:

• Patient registration
• Patient scheduling
• Patient billing
• Assisting with pre-certification if applicable (collect insurance information; receipt of co-pays or bill payments)
• Medical records retrieval, release, or collection
• Data entry
• Answering phones

Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed. Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPAA laws.

Demonstrates respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Qualifications:

Education, Credentials, Licenses:

High school graduate or GED

Specialized Knowledge:

Medical terminology

Computer fluency/literacy

Communication skills (verbal and written)

Maintain patient confidentiality

Organization and prioritization skills

Kind and Length of Experience:

1 year of experience in an office front desk type role, healthcare registration, scheduling or other patient-facing healthcare positions.

FLSA Status:

Non-Exempt

Right Career. Right Here. If you’re looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you’ll take pride in the level of care we offer our community.