Clinical Nurse Navigator RN - University Hepatologists Clinic-28412

Rush University Medical Center; Chicago (IL); On-site; USD 60,000 - 108,000; Full time

Job summary

Rush University Medical Center in Chicago, IL, is seeking a Clinical Nurse Navigator to provide care coordination, follow-up, and support to patients to improve health outcomes. The role emphasizes alignment with Rush policies and patient-centered care.

The ideal candidate will hold an IL RN license, a Bachelor's or Master's in Nursing, and at least three years of RN experience along with BLS. Strong communication, data entry, and interdisciplinary collaboration are essential for success in this

Qualifications

• Registered Nurse licensure in Illinois
• Bachelor's or Master's degree in Nursing required
• Excellent written and verbal communication skills
• Proficiency with the Microsoft Office Suite and data entry skills

Responsibilities

• Maintains and ensures compliance with policies and procedures (Joint Commission, state/federal regulations).
• Provides consultation in specialty area to health care providers and community partners.
• Offers guidance and emotional support to patients regarding follow-up and treatment plans.
• Arranges appointments, reviews test prep, and assesses barriers to testing.
• Contacts patients to remind about appointments, assists scheduling/rescheduling, and answers questions about testing and treatment.
• Performs follow-up calls after appointments as indicated.
• Develops relationships with community leaders and organizations.
• Attends community events and health fairs to educate and engage populations.
• Supports reporting for funding and grant requirements, tracking patient metrics.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Data entry

Adaptability

Team collaboration

Independent work

Cultural competency

Education

RN licensure (IL)

Bachelor's degree in Nursing

Master's degree in Nursing

Job description

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: PBC University Hepat

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 AM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

Pay Range: $43.60 - $78.04 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

The Clinical Nurse Navigator will provide care coordination, follow up, and support to patients in an effort to improve their health outcomes. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other Information

• Current State of Illinois Registered Nurse licensure required.
• Bachelor's degree in Nursing or Master's degree in Nursing required.
• At least three years of registered nurse experience required.
• BLS certification required.
• Excellent written and verbal communication skills.
• A high level of interpersonal skills is required.
• Proficiency with the Microsoft Office Suite.
• Data entry skills with attention to details.
• High degree of accountability and reliability.
• Ability to adaptable to change and interact with a variety of providers with different protocols and care processes.
• Ability to work independently as well as to integrate as part of a team and part of clinic flow.
• Cultural competency expressed via experience and interest in working with (culturally, economically and educationally) diverse populations, along with ability to work in low resource environments.
• Must be a resourceful and resilient, innovative problem solver and motivated learner. Friendly, cooperative, passionate and compassionate.
• Must be respectful of each individual's right to participate in health care services and decision-making.
• Respects individuals' confidentiality.
• Ability to attend some evening and weekend community events and meetings.

Responsibilities

• Maintains and ensures compliance of all policies and procedures that guide and support the assigned services. These include, but are not limited to Joint Commission requirements, federal and state regulations, regulatory standards, etc.
• Provides consultation in specialty area to all levels of health care providers throughout the organization, affiliated schools of nursing, and the community.
• Offers guidance and emotional support to patients regarding decisions on follow-up and treatment plans.
• Arranges appointments with patients, reviews test preparation procedures, and assesses potential patient barriers to ensure the patient completes testing process.
• Contacts patients via phone calls, emails and letters to remind them about appointments, assists in scheduling/rescheduling appointments and answers questions about testing and treatment.
• Performs follow-up phone calls to patients after appointments as indicated.
• Works with participating sites to develop mechanisms for the sites to share the patient data (for those requiring follow-up) in a manner that utilizes their existing data and optimizes their time and effort.
• Completes all necessary electronic records and paperwork regarding patient interactions and appointments.
• Develops and maintains relationships with community leaders, community-based organizations, faith-based organizations, health institutions, schools, daycares, etc.
• Attends community-based events, including health fairs, support group meetings etc.
• Assists with the planning and execution of forums, special events and presentations to reach and educate the community.
• Supports reporting and paperwork to support funding and grant requirements, including tracking patient metrics such as appointment no-shows and lost to follow up ratios.
• Tracks all outreach and navigation activities and provides monthly reports.
• Demonstrates an awareness of self-responsibility and accountability for own professional practice and development.
• Administers nursing care to patients if applicable including assessment, planning, implementing, and evaluating the patient's care plan in coordination with the physician.
• Provides orientation/education for center and hospital staff, students, and other hospitals and community organizations, as requested.
• Performs related duties as required.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.