Clinical Nurse Manager FT

United Surgical Partners International Inc (USPI); Buxton (ND); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Host Associate to enhance patient care through exceptional hospitality. In this role, you will be the friendly face of the Food and Nutrition Services Department, ensuring that patients receive their meals accurately and promptly. Your responsibilities will include taking meal orders, delivering trays, and maintaining a clean workspace. This position is perfect for someone with strong interpersonal skills and a passion for helping others. Join a supportive environment where your contributions make a real difference in the lives of patients.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Fluent in English; bilingual skills are a plus.
• Strong interpersonal and communication skills are necessary.

Responsibilities

• Ensure patient satisfaction by confirming correct orders and quick tray delivery.
• Maintain a clean and functional work environment.
• Demonstrate knowledge of organization's Core Values.

Skills

Interpersonal Skills

Customer Service

Basic Math Skills

Communication Skills

Bilingual Skills

Education

High School Diploma

Some College

Tools

Hand-held Tablet

Job description

NYU LANGONE HEALTH is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms, and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go tonyulangone.org, and interact with us onLinkedIn,Glassdoor,Indeed,Facebook,Twitter,YouTube, andInstagram.

POSITION SUMMARY

We have an exciting opportunity to join our team as a Host Associate. In this role, the successful candidate will operate within the Food and Nutrition Services Department under the direction of Patient Services Management. The Host Associate is responsible for enhancing the quality of care by creating an atmosphere of hospitality throughout the patient's hospital stay.

JOB RESPONSIBILITIES

1. Remains available to patients at meal times to ensure patient satisfaction by confirming correct orders and quick tray delivery.
2. Maintains a safe, clean, and functional work environment.
3. Maintains a professional appearance and communicates courteously, demonstrating good customer service skills.
4. Attends training classes and meetings as directed.
5. Maintains patient confidentiality as required by NYULMC.
6. Performs other duties as assigned by management.
7. Reviews patient census information, explains menu selections, and liaises with Patient Services for meal setup.
8. Demonstrates knowledge of the organization's Core Values: Professionalism, Respect, Integrity, Diversity, and Excellence, and incorporates them into duties. Maintains positive guest relations and cooperative relationships with patients, co-workers, and multidisciplinary team members.
9. Consults with Nutritionist and Supervisor regarding each patient's dietary needs and any changes in patient status.
10. Informs supervisor of any special dietary requests.
11. Enters patient meal preferences using Room Service Choice on a hand-held tablet, and maintains familiarity with the menu to answer patient questions.
12. Assembles trays with selected menu items and assists in serving hot food as needed.
13. Delivers meal trays to patient care units and bedside.
14. Retrieves soiled trays and returns food trucks to the kitchen.
15. Keeps track of menu tallies and totals, updates menus, and manages discharges to ensure timely meal service.
16. Checks and restocks floor supplies.
17. Answers phones promptly and courteously, recording calls as necessary.

MINIMUM QUALIFICATIONS

High School Diploma or equivalent required; some college or higher preferred. Must be fluent in English; bilingual skills are a plus. Basic math, grammar, computer, and keyboarding skills required. Strong interpersonal skills and service recovery abilities are necessary for effective interaction with patients, families, staff, and colleagues. Ability to walk to assigned nursing units multiple times daily. Experience with hospital Food Service menu processing is a plus. Excellent written and verbal communication skills.

PREFERRED QUALIFICATIONS

None specified.

Qualified candidates must communicate effectively at all organizational levels. NYU Langone Health offers a supportive environment where staff can be proud and fulfilled. We are committed to diversity and inclusion in all employment aspects. All qualified individuals are encouraged to apply, with consideration given regardless of race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship, genetic information, or other protected factors. Applications must be completed online. For our EEO policies and the Federal "EEO is the law" poster, please visit the provided links.