Clinical Nurse II- Rheumatology Triage

Duke University; Durham (NC); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Relocation Assistance

Job summary

Duke Health is seeking a TRIAGE NURSE to join our Rheumatology team in Durham, NC. The role supports patient care via telehealth and secure messaging, coordinating with providers in a non-clinical office site.

The successful candidate will perform nursing triage, education, medication management and care coordination, with a focus on high-quality patient experiences and teamwork in a hybrid work setting.

Qualifications

• BSN or ADN or Nursing Diploma program graduation is required.
• Minimum 2 years nursing experience and 1 year med-surg experience.
• Current NC RN license; BLS required.

Responsibilities

• Provide nursing triage, assessment and education via telephone interactions and secure messaging.
• Manage patient needs including medication management and care coordination.
• Serve as liaison to patients, families and referring providers with guidance from rheumatology clinicians.
• Collect and analyze patient data and communicate nursing actions and responses.
• Delegate tasks to unlicensed care providers and participate in professional development.
• Participate in performance improvement and patient experience activities.

Skills

Nursing triage

Care coordination

Patient education

Communication

RN licensure

Education

BSN or ADN or Diploma

Job description

Select how often (in days) to receive an alert:

Work Arrangement: Hybrid (On-Site and Remote mix)

Requisition Number: 275640

Regular or Temporary: Regular

Location: Durham, NC, US, 27703

Date: Oct 7, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Clinical Nurse II – Rheumatology

Job Location:

The position is located at 4825 Creekstone Drive, Durham, NC

Job Summary:

We are seeking a TRIAGE NURSE to be an integral member of our Rheumatology healthcare team. The position will manage this patient population via telehealth in order to coordinate care with providers. The Triage Nurse position is based in Durham, NC at a non-clinical office site. This position interacts with patients via telephone and secure messaging vs direct patient contact.

Job Duties and Responsibilities:

• Provide nursing triage, assessment and education to patients via telephone interactions and secure messaging.
• Manage patient needs including medication management, post procedure instructions and care coordination.
• Serve as a liaison to patients, family members and referring providers with guidance from pulmonary providers.
• Collect and analyze patient data, make recommendations for nursing care plans, evaluate nursing care provided, document and communicate appropriately nursing actions taken and patient responses.
• Delegate tasks and direct the activities of unlicensed care providers (schedulers, Medical Assistants and Staff Assistants).
• Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.
• Participate in performance improvement and patient experience activities.
• Perform other related duties incidental to the work described herein.

Job Eligibility Requirements:

• Work requires graduation from an accredited BSN or Associate's Degree in Nursing or Nursing Diploma program.
• All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within seven years of their start date.
• You have a minimum of 2 years nursing experience and 1 year of med-surg experience.
• Ability to use fine motor skills.
• Ability to withstand prolonged standing and walking.
• Must have current or compact RN licensure in the state of North Carolina. BLS required.

Job Hours:

Hours are from 8:00 am to 5:00 pm Monday through Friday. No weekends or Duke designated holidays. Once fully on boarded, this work can be done as a hybrid model. This means a rotating schedule of working remotely and from the office.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market:

Durham

Nearest Secondary Market:

Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.