Clinical Nurse II - GI Triage

Duke University; Durham (NC); Hybrid; USD 72,000 - 92,000; Full time

Job summary

Duke Health – Gastroenterology seeks a Clinical Nurse II to join the telehealth triage nursing team in Durham, NC. The nurse will coordinate care, educate patients, and support GI providers from a non-clinical office site.

The role focuses on telephone and secure messaging interactions, with a hybrid work arrangement after onboarding. Must have BSN and NC RN licensure with BLS.

Qualifications

• Requires graduation from an accredited BSN program.
• Minimum of 2 years nursing experience in GI/Endoscopy.
• Current NC RN license; BLS required.

Responsibilities

• Provide nursing triage, assessment and education to patients via telephone and secure messaging.
• Plan and document evidence-based nursing care per provider orders and GI/DUHS/DHIP policies.
• Delegate tasks and supervise unlicensed care providers (schedulers, MAs, staff assistants).
• Provide cross-coverage to team members to facilitate patient care.
• Participate in performance improvement activities and meetings.
• Perform other related duties as needed.

Skills

Nursing triage

Patient education

Care coordination

Evidence-based nursing care

Staff supervision

Education

BSN degree

RN licensure in NC

Job description

Select how often (in days) to receive an alert:

Work Arrangement: Hybrid (On-Site and Remote mix)

Requisition Number: 276024

Regular or Temporary: Regular

Location:

Durham, NC, US, 27703

Date: Oct 13, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina.

Clinical Nurse II – GI Triage

Job Location:

The position is located at 4825 Creekstone Drive, Durham, NC

Job Summary:

We are seeking aTRIAGE NURSE to be an integral member of our Gastroenterology healthcare team. The position will manage this patient population via telehealth in order to coordinate care with providers. The Triage Nurse position is based in Durham, NC at a non-clinical office site. This position interacts with patients via telephone and secure messaging vs direct patient contact.

Job Duties and Responsibilities:

• Provide nursing triage, assessment and education to patients via telephone interactions and secure messaging.
• Plan, provide and document evidence based, professional nursing care utilizing the nursing process, in accordance with provider orders and established GI, DUHS and DHIP policies and procedures, under the supervision of the nurse manager and assigned providers. Patient management includes medication management, prior authorizations, care coordination and scheduling.
• Delegate tasks and supervise the activities of unlicensed care providers (schedulers, Medical Assistants and Staff Assistants)
• Provider cross coverage to team members to facilitate patient care.
• Participate in entity level performance improvement activities, work culture events, continuing education and meetings.
• Perform other related duties incidental to the work described herein.

Job Eligibility Requirements:

• Work requires graduation from an accredited BSN program.
  • Exception: Registered nurses hired between July 1, 2014 and April 11, 2021 without a Bachelor's degree in Nursing (or higher) are encouraged to enroll in an appropriate BSN program within two years of their start date but must complete the program within seven years of their start date. Registered nurses hired before July 1, 2014 are not required to enroll in a BSN program to remain in this job classification.
• You have a minimum of 2 years nursing experience in GI/Endoscopy
• Must have current or compact RN licensure in the state of North Carolina. BLS required.

Job Hours:

Hours are from 8:00 am to 5:00 pm Monday through Friday. No weekends or Duke designated holidays. Once fully on boarded, this work can be done as a hybrid model. This means a rotating schedule of working remotely and from the office.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.