Clinical Nurse Coordinator Emergency Department

HCA Healthcare; Rochester (NH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

Wellbeing and counseling

Paid time off and family leave

401(k) with match

Education support and certification

Fertility and family-building benefits

Job summary

Frisbie Memorial Hospital, located in Rochester, NH, is seeking a Clinical Nurse Coordinator in the Emergency Department to lead nursing teams and oversee patient care with a strong emphasis on service excellence and staff development.

You will collaborate with the Director to manage daily operations, coordinate education, and participate in performance improvement initiatives, ensuring high-quality care and effective patient outcomes.

Qualifications

• Registered Nurse with active NH license or Compact state.
• Bachelor's Degree in Nursing preferred.
• 5+ years of clinical experience.
• Supervisory or leadership experience preferred.
• Advanced preparation in clinical specialty or management is desirable.
• Broad understanding of theory and clinical practice.
• Ability to prioritize work and work independently with minimal supervision.

Responsibilities

• Demonstrates a positive attitude that promotes collaboration and patient focus.
• Assists in investigation of clinical and personnel issues as directed by the Director.
• Promotes service excellence to patients, families and staff with effective issue resolution.
• Communicates with departments, physicians, patients and families to meet patient needs and outcomes.
• Participates in Performance Improvement programs and PI projects.

Skills

Leadership

Communication

Teaching ability

Prioritization

Independent work

Education

RN license NH or Compact

Bachelor's in Nursing preferred

Job description

Ready for a role that supports your unique calling in patient care and fits your life? At Frisbie Memorial Hospital, you’ll find clear pathways to advance backed by our unmatched nationwide transfer policy that lets you grow your career when the time is right for you. With mentorship opportunities, clinical education courses, professional certification support, and educational assistance, you will have all the resources you need to build the career of a lifetime.

Job Summary and Qualifications

Functions within the nursing care guidelines established by the Director of each unit/department, and Frisbie Memorial Hospital, and is directly accountable to the Director for the actions and results achieved.

In collaboration with the Director, assists in the management of daily operations of the department. Develops, plans, and implements quality assurance and educational programs to address identified needs.

Performs within the scope of RN practice as outlined in the standards manual and by applicable regulatory and professional ethics/guidelines, standards, protocols and procedures. Collaborates with leadership teams to deliver quality care and excellent customer services for the service line.

Collaborates with the Director to address the special needs of the departments staff and patients and problems/incidents of a management or administrative nature.

Patient Population Served :

The Clinical Nurse Coordinator will demonstrate the knowledge and skills necessary to provide care based on the physical ability, intellectual development, psychosocial, educational and safety needs of the patient population cared for in the given unit/department.

Essential Position Functions :

1. Demonstrates a positive attitude that promotes a collaborative atmosphere and a patient focused environment.

2. Assists in the investigation of clinical and personnel issues as director by the Director of the given unit/department.

3. Promotes the hospital and departments customer service effort. Provides service excellence to patients and their families, medical and nursing staff, support services and hospital personnel. Provides immediate and satisfactory objective resolution for valid complaints/issues.

4. Communicates and collaborates with other departments, physicians, patients and families to encourage and foster actions which meet patient needs and achieve outcome goals.

5. Participates in the unit/department’s Performance Improvement Program by assisting the PI representative in developing and implementing effective PI programs.

Participates on appropriate committees and departmental meetings. Assists in the formation and accomplishment of unit/department goals and objectives.

Accepts primary nurse role for the assigned patients as needed, and charge nurse while on duty. Acts as a resource for staff.

Delegates duties to professional and non-professional nursing personnel based upon patient needs, available staff, and total unit/department needs.

Coordinates and evaluates nursing activities directly and indirectly related to patient care.

Reviews nursing documentation for accuracy and adequate recording of patient's condition and plan of care, nursing interventions and discharge needs as appropriate.

Develops and maintains appropriate records and reports which reflect the activities of the unit/department.

Collaborates with the Director in 90 day evaluations, mid-year and annual performance evaluations of staff.

In coordination with the Director, supervises and motivates staff, participates in interviews, training, development and discipline of staff according to organization and department policies and processes.

May conduct payroll approval for unit staff.

Coordinates educational activities to address the education and training needs of staff.

Develops, implements and maintains orientation program and oversees the delivery of education to the staff.

Participates in the development and implementation of the departmental operating plan, achieving quality and patient satisfaction outcome goals and financial stability.

Pursues activities that will promote professional growth and development of self and contribute to the objectives of the unit/department and division.

Develops, implements and maintains competencies for the unit/department to demonstrate staff competency and compliance.

Super user for the Electronic Medical Record (EMR) that is utilized on the unit/department.

Completes variances at the direction of the Director.

Assists the Director with annual budget.

Assists Director with researching any narcotic discrepancies.

Non-Essential Position Functions :

Performs other duties as assigned or as judgment or necessity dictate.

What qualifications you will need:

Registered Nurse from an accredited school of nursing with a current, valid license in the State of New Hampshire or Compact State

Bachelor's Degree in Nursing preferred.

5 or more years' clinical experience.

Prior supervisory or leadership experience strongly preferred.

Advanced preparation in clinical specialty or management is desirable.

Must possess a broad understanding of both theory and clinical practice.

Ability to prioritize work and work independently with minimal supervision.

Ability to set priorities, exercise initiative and judgement and make decisions within scope of assigned authority.

Ability to communicate effectively both verbally and in writing to a diverse audience.

Demonstrated teaching ability required

Ability to handle stressful situations and to manage multiple priorities.

Benefits

Frisbie Memorial Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

Discover a career with purpose at Frisbie Memorial Hospital (https://frisbiehospital.com/). Located in Rochester, NH, our 112-bed hospital proudly serves the Greater Seacoast region and Southern Maine, delivering high-quality, patient-centered care. As part of HCA Healthcare - one of the nation’s leading healthcare systems you’ll be connected to a strong network of four hospitals, three freestanding emergency rooms, and over 70 care sites across New Hampshire.

With nearly 5,000 colleagues, including 1,500 nurses and 1,000 affiliated physicians, We offer a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your impact is real. HCA Healthcare’s New Hampshire hospitals also include Catholic Medical Center (https://catholicmc.com/) in Manchester, Portsmouth Regional Hospital (http://www.portsmouthhospital.com) , Parkland Medical Center (http://www.parklandmedicalcenter.com) in Derry, and freestanding emergency rooms in Seabrook, Dover, and Plaistow. Join us and be part of a team that’s improving lives across the region - every day.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Nurses are essential to the delivery of healthcare and serve as its foundation. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing’s future."

Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC

Senior Vice President and Chief Nurse Executive

HCA Healthcare

Join a family that cares about every stage in your career! We are interviewing candidates for our Clinical Nurse Coordinator Emergency Department opening.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.