Clinical Nurse Care Manager I

Harris Health; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Harris Health in Houston is seeking a Clinical Nurse Care Manager I to support the healthcare team in transitional care, acting as a liaison between patients, families, physicians and providers to improve outcomes and satisfaction.

You will manage a patient caseload, coordinate care across the continuum, and contribute to performance improvement while upholding ServiceFIRST standards. A BSN, Texas RN license, and 3 years RN experience are required; CM/QM/Coding experience and BLS are preferred.

Qualifications

• Graduation from an accredited school of Nursing with a Bachelor's degree required.
• Registered Nurse; Licensed to practice nursing in the State of Texas.
• Three (3) years experience as RN in appropriate area assigned required.
• One (1) year experience in Case Management, Quality Management, and Coding preferred.
• Basic Life Support

Responsibilities

• Serve as a liaison between patients, families, doctors, and health care providers to facilitate transitional care.
• Coordinate patient care plans across the continuum of care to meet needs and enhance outcomes.
• Participate in quality improvement activities and promote a customer-friendly environment.

Skills

RN experience

Case Management

Quality Management

Coding

Communication skills

Education

Bachelor's degree in Nursing

Tools

MS Word

Job description

About Us

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary

The Clinical Nurse Care Manager (CNCM I) position supports the healthcare team in transitional care by being a liaison between patients, their families, doctors, and health care providers. CNCM I facilitates transitional care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction. In addition, the CNCM I helps to drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, process improvements, patient satisfaction). CNCM I is accountable for patient's caseload and plans effectively in order to meet patient needs across the appropriately deemed continuum of care, provide family support, manage the length of stay, and promote efficient utilization of resources. CNCM I advocates for patients and coordinates patient's care and work with other health care professionals to determine patient's goals and create both short term and long term plans. CNCM I participates in quality improvement activities, exemplifies professionalism, and promotes a customer-friendly environment by utilizing ServiceFIRST behaviors in interactions with patients, families, and staff members.

Degrees

Minimum Qualifications

Graduation from an accredited school of Nursing with a Bachelor's degree required.

License & Certifications

Register Nurse; Licensed to practice nursing in the State of Texas.

Related specialty certification preferred

Basic Life Support

Work Experience

Three (3) years experience as RN in appropriate area assigned required;

One (1) year experience in Case Management, Quality Management, and Coding preferred.

Management Experience

One (1) year leadership/clinical experience preferred.

Communication Skills

Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing/ Correspondence, Writing/ Reports

Proficiencies: MS Word, P.C.

Job Attributes

Knowledge/Skills/Abilities: Analytical, Medical Terms, Mathematics

Work Schedule: Weekends, Holidays, Flexible, Travel, On Call

Equipment Operated: PC and typical medical equipment related to job duties.