Clinical New Patient Coordinator

Shelby American, Inc.; Knoxville (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading medical group is seeking a Clinical New Patient Coordinator to enhance patient intake at University Cancer Specialists. The role demands a Licensed Practical Nurse with oncology experience to coordinate care efficiently and handle sensitive patient information, ensuring compliance with HIPAA regulations. This position offers a comprehensive benefits package, including health insurance and a 401k plan.

Benefits

PTO

Sick Leave

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Life Insurance

Critical Illness Insurance

Employee Assistance Program

Qualifications

• LPN Licensure is required.
• Experience with oncology medical terminology is mandatory.
• Ability to understand oncology diagnoses is crucial.

Responsibilities

• Facilitates new patient visit coordination for UCS.
• Monitors incoming referrals and documents in EMR.
• Communicates regularly with physicians and patients.

Skills

Communication

Attention to detail

Organizational skills

Empathy

Resourcefulness

Education

Licensed Practical Nurse

Job description

Description

University Physicians' Association is seeking qualified applicants for a full-time Clinical New Patient Coordinator position for University Cancer Specialists (UCS) located at the UT Medical Center.

Schedule will be Monday-Friday 8a-4:30p

General Summary of Duties: The UCS New Patient Coordinator is a Licensed Practical Nurse who facilitates new patient visit coordination for UCS. This position plans, coordinates and facilitates the care of new patients in UCS to optimize the intake of patients and improve the throughput through the clinic.

Job duties include:

• Monitor incoming referrals by fax, email, and telephone
• Input accurate information into our EMR system for new and existing patients
• Regularly communicate with our physicians, nurse practitioners, RNs, patients, and referring offices.
• Handle sensitive information and abide by HIPAA rules
• Ensure all necessary paperwork is collected and verified
• Understand the practice's policies and accepted insurances
• Contact referring offices to gather missing or undocumented information
• Contact appointments in scheduling book and notify patient/referring office
• Keep detailed log of all incoming referrals
• Other duties as assigned

Benefits:

Full benefit package available including PTO, Sick Leave, Medical, Dental, Vision, STD, LTD, 401k with company match and immediate vesting, Life Insurance, Critical Illness, EAP, and more!

Requirements

PERFORMANCE REQUIREMENTS:

• LPN Licensure required
• Experience with medical terminology-oncology specific required
• Ability to understand and determine oncology diagnoses required
• Must be reliable and have excellent follow up skills
• Must communicate professionally always
• Must have the ability to be resourceful and proactive when issues arise
• Attention to detail and good organizational skills
• Empathetic with good listening skills
• Ability to arrive on time for scheduled shifts

EDUCATION REQUIREMENTS:

• Licensed Practical Nurse; Licensure