Clinical Medical Office Receptionist Lead - Family Care - Fulltime, Days

Texas Health Resources; Arlington (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Arlington is seeking a Clinical Medical Office Receptionist Lead to manage patient interactions in a fast-paced clinic. The ideal candidate will have strong customer service skills, a high school diploma, and relevant certifications. Responsibilities include patient check-in, scheduling, and assisting with medical tasks. This role offers a supportive team environment and excellent benefits, including 401k and tuition reimbursement.

Benefits

401k

PTO

Medical Insurance

Dental Insurance

Paid Parental Leave

Flex Spending

Tuition Reimbursement

Student Loan Repayment Program

Qualifications

• 2 years front and back-office healthcare experience required.
• ACLS/BCLS and NCT preferred upon hire.

Responsibilities

• Perform patient check-in and check-out efficiently.
• Schedule appointments and manage patient documentation.
• Assist with medical tasks like drawing blood and administering medications.

Skills

Customer Service

Communication

Organizational Skills

Time Management

Professionalism

Education

High School Diploma

CMA - Certified Medical Assistant

LVN - Licensed Vocational Nurse

Tools

Microsoft Office

Medical Management Application

EPIC

Job description

**Clinical Medical Office Receptionist Lead**

_Fast-paced, high-volume clinic looking for a top skilled Clinical Medical Office Receptionist. Is that you?_

**Work location:** 400 West Arbrook Blvd - Suite 101 Arlington, TX 76014

**Work hours:** Full Time, 40 hours weekly; Monday – Thursday (8am-5pm), Fridays (8am-1pm)

**Position Highlights:**

+ Great Work Environment

+ Fast-Paced Service Oriented Clinic

+ Great Benefits

**Here’s What You Need**

+ High School Diploma or equivalent (REQUIRED)

+ 2 Years Front office and Back-office healthcare experience in a clinical setting (REQUIRED)

+ CMA - Certified Medical Assistant upon Hire (REQUIRED) or

+ LVN - Licensed Vocational Nurse upon Hire (REQUIRED)

+ ACLS/BCLS and NCT upon hire (PREFERRED)

+ EPIC Experience (PREFERRED)

**A successful Clinical Medical Office Receptionist Lead will:**

+ Knowledge of insurance authorization/billing requirements.

+ Demonstrated strong customer service and communication skills.

+ Organizational and time management skills.

+ Proficient computer skills.

+ Knowledge of clinic procedures and regulatory requirements.

+ Possess a strong work ethic and a high level of professionalism.

+ A team player who handles multiple projects simultaneously in a fast-paced environment.*Ability to accurately perform EKGs, draw blood and administer injections as needed by assigned clinic.

+ Ability to perform multiple tasks in one setting.

+ Ability to work independently and with a team.

+ Ability to effectively communicate to staff and patients.

+ Demonstrate knowledge of examination, diagnostic and treatment room procedures.

+ Thorough knowledge of the meaning and use of medical terminology and abbreviations.

+ Demonstrate sound judgment and composure with the ability to take appropriate action in questionable or emergencysituations.

+ Demonstrated attitude of respect and compassion towards patients, family members and all members of the healthcareteam.

+ Good computer skills using a medical management application.

+ Proficiency in Microsoft Office software.

+ A team player that can handle multiple projects simultaneously in a fast-paced environment.

**What You Will Do**

Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

Answers phone calls and directs them appropriately.

Schedules appointments according to office guideline.

Obtains accurate patient and insurance information, collecting copays and deductible amounts.

Copies/scans patient access related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

Prepares charts for patient appointments making sure all necessary information is complete.

Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.

Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.

Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.

Performs other duties as assigned.

May be asked to function as a Medical Assistant which includes but is not limited to:

Draw and collect blood samples from patients and prepare specimens for laboratory analysis, administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration, and perform routine tests such as EKG's.

Document plan of care, tests and examination results.

Prepare, clean and sterilize instruments and maintain equipment, disposing of contaminated items according to protocol.

Keep patient exam rooms stocked, clean and orderly.

**Additional perks:**

+ Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

+ A supportive, team environment with outstanding opportunities for growth.

+ Explore our Texas Health careers site (https://jobs.texashealth.org/) for info like Benefits (https://jobs.texashealth.org/benefits) , Job Listings by Category (https://jobs.texashealth.org/professions) , recent Awards (https://jobs.texashealth.org/awards) we’ve won and more.

+ **_Do you still have questions or concerns?_** Feel free to email your questions to [e-mail] .

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We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.