Clinical Medical Assistant - Patient Care & Support

Stormont Vail Health; United States; On-site; USD 36,000 - 46,000; Full time

Job summary

Stormont Vail Health is seeking a Patient Care Assistant to assist under the direction of a Registered Nurse, delivering delegated, direct patient care and office-based tasks in a clinic setting. The role contributes to a safe environment, handles documentation, and supports providers to maintain patient flow and satisfaction.

The position requires completion of a nursing-related program or a medical assistant/patient care technician program; substitutions with certifications such as CMA/CNA/EMT

Qualifications

• Successfully completed first semester in an accredited nursing program.
• Completed a medical assistant or patient care technician program (required).
• A CMA/CMAs/RCM or CNA/EMT may substitute for the education requirement.
• Experience in an office or clinic setting is preferred.

Responsibilities

• Admit patients to exam rooms for office visits and procedures, following prescribed workflows.
• Assist providers with examinations and procedures.
• Retrieve voice mail messages, record, and route to licensed staff.
• Document medical information using the appropriate electronic applications and/or forms.
• Prepare and maintain patient’s medical record and charges while in the department, ensuring confidentiality of all patient information.
• Coordinate patient services to include labs, point-of-care testing, x-rays, diagnostics, consults, home care, and admissions.
• Schedule patient appointments and assist with referrals, prior-authorizations, and benefit investigations.
• Perform point-of-care testing and/or phlebotomy as indicated; maintain cleanliness of rooms and equipment.

Skills

Communication

Patient care

Safety awareness

Documentation

Teamwork

Education

First semester nursing program

Medical Assistant/Patient Care Technician program

CMA/CNA/EMT substitution permitted

Tools

EMR systems

Telephone/voicemail handling

Job description

Stormont Vail Health is seeking a Patient Care Assistant to assist under the direction of a Registered Nurse, delivering delegated, direct patient care and office-based tasks in a clinic setting. The role contributes to a safe environment, handles documentation, and supports providers to maintain patient flow and satisfaction.

The position requires completion of a nursing-related program or a medical assistant/patient care technician program; substitutions with certifications such as CMA/CNA/EMT