Clinical Medical Assistant II — Patient Care & Admin

MaineGeneral Medical Center; Augusta (ME); On-site; USD 2,845,000 - 4,979,000; Full time

Benefits offered by this job

Health benefits

Tuition Reimbursement

Retirement plans (403(b) matching)

Job summary

MaineGeneral Medical Center in Augusta, ME seeks a Medical Assistant to provide clinical and administrative support to our care team. This day-shift role (8:00 AM–4:00 PM, 32–40 hours weekly) focuses on clinical tasking, patient communications, and accurate documentation to ensure quality patient care.

Responsibilities include processing medication refills, coordinating prior authorizations, and liaising with patients, pharmacies, and insurers.

Qualifications

• Certified Medical Assistant (CMA) certification from an accredited program.
• Strong communication skills and attention to detail.
• Ability to balance clinical and administrative responsibilities.
• Team-focused mindset with patient-first approach.

Responsibilities

• Provide clinical and administrative support to medical staff and patients.
• Schedule: Day Shift, 32–40 hours per week, 8:00 AM–4:00 PM (hours negotiable).
• Manage clinical tasking and respond to patient and provider requests in a timely manner.
• Process medication refill requests and communicate with patients and pharmacies as needed.
• Complete prior authorizations and coordinate documentation with insurers and other providers.
• Document patient communications and clinical activities in the medical record.
• Monitor relevant patient information and relay to medical staff for review.
• Perform other duties to support the care team.

Skills

Medical Assistant

Communication skills

Education

Associate degree in Medical Assisting

Job description

MaineGeneral Medical Center in Augusta, ME seeks a Medical Assistant to provide clinical and administrative support to our care team. This day-shift role (8:00 AM–4:00 PM, 32–40 hours weekly) focuses on clinical tasking, patient communications, and accurate documentation to ensure quality patient care.

Responsibilities include processing medication refills, coordinating prior authorizations, and liaising with patients, pharmacies, and insurers.