Clinical Medical Assistant I / Patient Access Rep II (CMA I / PAR II) - MPF - Dermatology

Rady Children's Hospital-San Diego; San Diego (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Clinical Medical Assistant I/Patient Access Representative II to join their team. This role involves delivering quality patient care by supporting physicians and nurses, managing medical business information, and ensuring effective communication with patients. Ideal candidates will possess strong customer service skills, a solid understanding of medical terminology, and at least one year of relevant experience. This is a fantastic opportunity to work in a collaborative environment focused on providing exceptional care to children and families in the community.

Qualifications

• 1+ year experience as a Clinical Medical Assistant or Patient Access Representative.
• Completion of a Medical Assistant program or equivalent certification.

Responsibilities

• Provide clinical care and document tasks following protocols.
• Manage registration, scheduling, and authorizations for services.

Skills

Customer Service Skills

Understanding of Medical Terminology

Conscientiousness

Strong Organizational Skills

Education

High School Diploma or GED

BLS Certification for Healthcare Providers

Completion of Medical Assistant Program

Tools

EPIC Electronic Medical Records (EMR)

Job description

JOB SUMMARY:

Under the supervision of a licensed care provider and/or management, the Clinical Medical Assistant I (CMA I)/Patient Access Representative II (PAR II) is responsible for functioning as both a CMA I and a PAR II. Following standardized clinical protocols, the staff independently provides and documents clinical care and related tasks. The position involves applying age-appropriate and developmental approaches in care delivery and supports physicians, nurses, and families in patient care. The staff also manages medical business information, including registration, scheduling, and obtaining authorizations for outpatient and diagnostic services, ensuring proper documentation and communication with patients and funding sources. Collaboration with the interdisciplinary team is essential to deliver quality care in a safe environment. Administrative duties are assigned as needed.

Skills Required:

• Superb customer service skills
• Understanding of medical terminology, anatomy, and basic procedures
• Conscientiousness
• Strong organizational skills

MINIMUM QUALIFICATIONS:

• High School Diploma, GED, or equivalent
• BLS certification for Healthcare Providers (AHA)
• At least 1 year of experience as a CMA
• At least 1 year of experience as a PAR; or a Bachelor's Degree in Business Administration or a related field with no prior experience; or graduation from a technical training school in a related field with no prior experience
• Completion of a Medical Assistant program/certificate

PREFERRED QUALIFICATIONS:

• Experience with EPIC Electronic Medical Records (EMR) system
• Advanced knowledge of medical terminology
• Bilingual in English and Spanish

Salary Range: $23.10 to $31.77 per hour

Rady Children’s Hospital is committed to providing competitive and equitable compensation. The listed salary range is the expected hiring range for qualified candidates and may vary based on experience, education, licensure, skills, organizational needs, and internal equity. This posting remains open until the position is filled or sufficient applicants are received.