Clinical Medical Assistant & EMR Specialist

OhioHealth Corporation; United States; On-site; USD 30,000 - 46,000; Full time

Job summary

OhioHealth Corporation is seeking a Medical Assistant to support physicians with patient care and to perform administrative duties in accordance with the Ohio Administrative Code. The role varies by practice size and specialty, ensuring efficient patient flow and high-quality care.

The position requires EMR proficiency, strong communication with patients, and commitment to continuous training and quality improvement to support safe, effective healthcare delivery.

Qualifications

• High School or GED (Required).
• BLS - Basic Life Support - American Heart Association.
• DL - Driver's License - Department of Motor Vehicles.
• MA - Medical Assistant - Certifying Board of the American Association of Medical Assistants.

Responsibilities

• Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
• Successful completion of Care Connect EMR documentation skills.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept/unit personnel.
• Communicates with patients and customers in a respectful and caring manner.
• Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data; reports patient data and patient need as directed.
• Maintains documentation guidelines around patient chargeable items/services.
• Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
• Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities.
• Completes required continuous training and education, including department specific requirements.
• Promotes and advocates for patient quality, safety, and experience initiatives. Acts as a role model.
• Serves as SME/resource to the dept/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
• Has oversight of efficient and effective patient flow including preparing the patient for the visit/admission and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Leads and supports development of standard work and develops necessary customizations.
• Functions as a clinical preceptor and is responsible for training new staff.
• Is compliant with scope of practice.

Skills

Patient care

Team collaboration

Attention to detail

Education

High School diploma or GED

BLS certification (American Heart Association)

Driver's License

Medical Assistant certification (MA)

Tools

Epic EMR (EPIC)

Care Connect EMR

Job description

OhioHealth Corporation is seeking a Medical Assistant to support physicians with patient care and to perform administrative duties in accordance with the Ohio Administrative Code. The role varies by practice size and specialty, ensuring efficient patient flow and high-quality care.

The position requires EMR proficiency, strong communication with patients, and commitment to continuous training and quality improvement to support safe, effective healthcare delivery.