Clinical Manager (RN)

Aveanna Healthcare; West Springfield (MA); On-site; USD 75,000 - 95,000; Full time

Job summary

Aveanna Healthcare in West Springfield, Massachusetts is seeking a Clinical Manager responsible for the supervision of clinical supervisors and management of patient care delivery. The ideal candidate will have a nursing degree, relevant RN licensure, and experience in clinical management. Responsibilities include staff education, monitoring care quality, and participation in hiring processes. This position requires strong leadership, communication, and problem-solving skills to promote efficient patient care and caregiver satisfaction.

Qualifications

• Must have diploma or degree in nursing from an accredited program.
• Should possess RN licensure in the required states.
• Experience as a Clinical Supervisor is preferred.

Responsibilities

• Manage and supervise clinical supervisors to ensure effective care delivery.
• Educate and evaluate clinical team members to uphold standards.
• Participate in hiring and training of clinical staff.

Skills

Clinical management

Effective communication

Attention to detail

Problem-solving

Leadership skills

Education

Diploma, Associate, or Bachelor's degree in nursing

RN licensure in designated states

Job description

Position Overview

The Clinical Manager provides the overall management and supervision of the clinical supervisors. The position also provides ongoing support, education, and evaluation of the clinical staff. Works with team members to ensure that patient and staff assignments are appropriate to meet patient goals. To maintain operational efficiency and ensure the team's success, adding a Clinical Manager depends on meeting specific criteria related to location size and patient volume. The addition of a Clinical Manager must be approved by the Regional President of Operations and Regional Vice President of Clinical Operations.

Essential Job Functions

• Assign patients to Clinical Supervisors considering factors that impact efficiency of care delivery.
• Educate clinical team on professional standards, state rules and regulations, and company policies, procedures, and processes.
• Availability to take on‑call duties as assigned, demonstrating commitment to providing timely patient care.
• Uphold and promote adherence to CHAP standards, ensuring delivery of high‑quality and compliant nursing services.
• Contribute to retention initiatives by fostering supportive work environment and sharing insights to enhance caregiver satisfaction.
• Coordinate care for assigned patients, establishing goal‑directed care plans from admission to discharge, including comprehensive ongoing assessments.
• Monitor staffing patterns to promote acceptable staffing levels.
• Perform on‑site supervisory visits to assess patient, family, environment, and clinical staff; complete follow‑up documentation.
• Ensure availability and proper operation of necessary equipment and supplies related to patient care.
• Assess clients and provide direct patient care as needed.
• Evaluate new referrals for admissions with recommendations for nursing care, as directed by Clinical Director.
• Promote positive customer satisfaction within internal and external teams.
• Analyze and report clinical data and relevant findings that may improve patient outcomes or mitigate risk.
• Provide clinical updates to external case managers and discharge planners; obtain re‑authorization for continued care.
• Provide ongoing supervision, orientation, training, education, and evaluation of clinical staff.
• Adhere to professional practice standards within the organization.
• Contribute to nursing education and professional development of staff, students, and colleagues.
• Participate in employment decisions affecting clinical staff, including hiring and termination as appropriate.
• Maintain compliance with company policies, laws, regulations, and professional standards within the state of practice.
• Participate in problem identification and resolution, ensuring reporting is completed within designated timeframes.
• Maintain professional demeanor consistent with registered nurse standards of practice; adhere to ethical principles and foster non‑judgmental, non‑discriminatory attitude.
• Participate in after‑hours calls, as needed; promote an environment of quality and safe patient care.
• Serve as clinical lead in absence of Clinical Director.

Requirements

• Diploma, Associate, or bachelor’s degree in nursing from a state‑accredited RN program.
• Clinical or other work experience as required by state and/or federal laws.
• RN licensure in designated states.
• Valid driver’s license and acceptable MVR.

Preferences

• Two years’ experience as a Clinical Supervisor and ability to effectively administer a private‑duty program.

Other Skills / Abilities

• Adherence to confidentiality standards and professional boundaries.
• Knowledge of compliance with regulations.
• Comfortable working with families with limited resources.
• Quick‑thinking and astute decision‑making skills.
• Attention to detail, effective problem‑solving, and conflict resolution.
• Excellent organization and communication skills.
• Ability to remain calm and professional in stressful situations.
• Strong commitment to clinical excellence and leadership skills.
• Ability to train and supervise clinical supervisors.

Physical Requirements

• Speak, read, write, and understand English.
• Travel as required; company does not provide vehicles.
• Occasional lifting, carrying, pushing, and pulling up to 40 pounds.
• Prolonged walking, standing, bending, kneeling, reaching, twisting.
• Climb stairs; sit for documentation or care delivery.
• Visual and hearing acuity; strong sense of smell and touch.
• Reposition patients and move equipment without assistance.
• Respond physically and mentally to emergencies in home or transport.
• Rapid movement and physical agility for children or patients with neurological impairment.

Environment

• Wide variety of environments, possibly with allergens and other conditions.
• Possible exposure to blood, bodily fluids, and infectious diseases.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time.

Vaccine Requirement

Employees must comply with all health‑related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons.