Clinical Manager: Recovery & Reentry Leader

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 95,000 - 125,000; Full time

Job summary

The Clinical Manager at Holland America-Princess (Holland America Dawson City Inn) provides clinical oversight for Recovery and Reentry programs, ensuring trauma-informed, culturally responsive, and recovery-oriented services that align with the organization's mission while integrating clinical and operational best practices. The role includes directing staff supervision and ensuring regulatory compliance.

With required Alaska licensure and several years of clinical leadership experience, you

Qualifications

• Strong leadership and clinical oversight for recovery programs.
• Excellent knowledge of HIPAA, confidentiality and ethics in behavioral health.
• Experience supervising staff and developing professional competencies.
• Expertise in trauma-informed, culturally responsive care and evidence-based treatment.

Responsibilities

• Provide clinical leadership and oversight for assigned programs, ensuring alignment with evidence-based practices and regulatory standards.
• Deliver direct clinical services to participants for 10% of worked hours, maintaining active clinical skills and participant connection.
• Lead weekly case staffings and clinical consultation meetings, providing guidance to ensure quality and consistency of care.
• Provide individual and group clinical supervision to assigned staff, supporting professional development and service quality.
• Support clinical staff in determining appropriate Level of Care placements and developing effective treatment interventions for complex cases.
• Conduct formal observations of clinical work, offering constructive feedback that highlights strengths and identifies areas for improvement.
• Collaborate with Program Managers to create unified leadership presence and ensure integration of clinical and operational best practices.
• Monitor adherence to trauma-informed, culturally responsive approaches and support staff in implementing evidence-based interventions.
• Review clinical documentation and ensure compliance with CITC policies, procedures, and regulatory requirements.
• Partner with leadership in recruitment, interviewing, and performance management of clinical staff to maintain high service standards.
• Participate in quality assurance initiatives including program audits, policy development, and outcome review to drive continuous improvement.
• Facilitate training and educational opportunities for clinical staff to promote ongoing professional development and competency.
• Provide support during participant crises and high-acuity situations, offering clinical guidance and intervention as needed.
• Maintain active presence on treatment units and respond to clinically urgent needs through on-call assignments.
• Perform all related duties as needed and assigned.

Skills

Verbal and written communication

Interpersonal skills

Conflict de-escalation

Emotional intelligence

Leadership

Time management

Team supervision

Trauma-informed care

Education

Master's degree in Social Work, Psychology, Human Services, Counseling, Substance Abuse Counseling, Addiction Counseling, or related field

Current Alaska clinical licensure in designated field (e.g., LPC, LCSW, LMFT) at time of hire

Four (4) years of progressively responsible clinical experience

Two (2) years of experience delivering trauma-informed care services

Two (2) years of clinical experience in a multidisciplinary environment; OR Clinician II at CITC

Must obtain Qualified Addiction Professional (QAP) approval within three (3) years of Provisional Provider Application approval date

Must obtain LPC Board approved supervisor license within 3 years of hire date

CPR certification or ability to be certified within 30 days of hire

Maintain all credentials in current and up-to-date status

Alaska Chemical Dependency Counselor Certification I (CDC I) within three months from hire date

CDCS certificate within 2 years of hire

Tools

Case management systems

Word processing

Spreadsheets

Email

Job description

The Clinical Manager at Holland America-Princess (Holland America Dawson City Inn) provides clinical oversight for Recovery and Reentry programs, ensuring trauma-informed, culturally responsive, and recovery-oriented services that align with the organization's mission while integrating clinical and operational best practices. The role includes directing staff supervision and ensuring regulatory compliance.

With required Alaska licensure and several years of clinical leadership experience, you