Clinical Manager (Menlo Park / San Mateo)

Shady Grove Fertility; Menlo Park (CA); On-site; USD 130,000 - 175,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Tuition assistance and professionaldev

Performance-based bonus

Generous paid time off

Life and disability benefits

Fertility Discount Program

Wellness programs

Job summary

US Fertility in Menlo Park, CA, seeks a Clinical Manager for two Bay Area clinics. You will lead operations, staffing, and patient care coordination, ensuring quality and efficiency across sites.

The role emphasizes collaboration with physicians, budget oversight, and compliance, with frequent travel between Bay Area locations to align practice standards.

Qualifications

• Bachelor's degree in business or health admin required; MBA/MHA preferred.
• 3+ years healthcare operations experience, 2+ years managing staff.
• Experience managing multiple locations or teams across sites.
• Budgeting and P&L experience; drive expenses and labor management.
• Experience partnering with physicians in physician-owned/led practices.
• Proficiency with MS Office; familiarity with practice management and EHR systems.
• Willingness to travel regularly between Bay Area locations.

Responsibilities

• Provide leadership and direction for two clinic locations across operations.
• Directly supervise front/back office, clinical, and administrative staff.
• Own site-level operating performance, budgets, and monthly reviews.
• Partner with physicians to translate priorities into site-level execution.
• Standardize workflows and patient-experience practices across sites.
• Monitor patient flow and scheduling capacity; implement improvements.
• Oversee staffing schedules, including weekends and on-call rotation.
• Lead recruitment, onboarding, and staff development.
• Oversee EMR templates and ensure compliance with policies.
• Drive QA/CQI improvements and cross-site projects.
• Collaborate with executive leadership to enhance care quality and growth.

Skills

Staff management

Operations leadership

Budgeting

Cross-location coordination

Travel willingness

Education

Bachelor's degree in business administration/healthcare administration/nursing

MBA/MHA preferred

Tools

MS Office Suite

Practice management systems

EHR systems

Job description

Build What Matters Most—Families, Futures, And Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers—including Reproductive Science Center of the San Francisco Bay Area—we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

Opportunity Overview

We have an immediate opening for a Clinical Manager to join our team at Reproductive Science Center of the San Francisco Bay Area in Menlo Park, California and San Mateo, California.

• Schedule: Monday through Friday, from 7:00 AM to 4:00 PM, with occasional flexibility to support clinic operating hours


• Compensation: $130,000 to $175,000 per year (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In This Role, The Clinical Manager Will

• Provide leadership, management, and direction for two assigned clinic locations across all areas of local operations, including staffing, employee supervision, training and development, patient satisfaction, quality assurance, financial integrity of assigned sites, and facility appearance and maintenance


• Directly supervise front office, back office, clinical support, and administrative staff at assigned locations


• Own site-level operating performance, including labor management, productivity, expense control, and contribution to practice financial goals; participate in annual budgeting and monthly business reviews for assigned sites


• Serve as the primary operational partner to the physicians practicing at assigned sites, translating physician and practice priorities into site-level execution


• Standardize workflows, policies, and patient-experience practices across assigned sites and in alignment with practice-wide and US Fertility standards


• Monitor patient flow, scheduling capacity, and program operations across sites and implement improvements that increase access, throughput, and patient satisfaction


• Oversee clinical staffing schedules to ensure appropriate coverage, including weekends, holidays, and the after-hours RN on-call rotation; assist with resolution of scheduling issues


• Support the development and implementation of staff and patient education programs


• Lead recruitment, onboarding, performance management, coaching, and succession planning for assigned teams; set goals for staff and motivate teams to accomplish them


• Responsible for oversight of EMR templates for clinics under management


• Ensure compliance with Company policies, regulatory requirements, and accreditation standards; partner with Quality and Compliance to address findings and drive corrective action


• Assist with processing and documenting patient and program incidents; actively participate in QA and CQI processes and work with site teams to correct deficiencies and improve processes


• Lead or sponsor cross-site projects and change initiatives, including system implementations, new service lines, and practice growth efforts


• Work in close collaboration with the Executive Director, Clinical Director, and other members of the management team to promote open communication, ensure the delivery of the highest quality care to all patients, and facilitate revenue growth for the Practice


• Serve as an escalation point for complex patient, staff, and operational issues; serve as backup and support to site leadership as needed

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications And Skills Include

• Bachelor's degree in business administration, healthcare administration, nursing, or other relevant field required; Master's degree (MBA, MHA) preferred. Additional years of relevant experience beyond that required may be substituted for higher education.


• Minimum of three (3) years of progressive healthcare operations experience, including at least two (2) years managing staff; ambulatory, multi-site, women's health, or fertility experience strongly preferred


• Demonstrated success managing multiple locations or teams and building consistent, scalable operations across sites


• Financial acumen and prior experience developing and managing budgets, interpreting P&L and productivity reports, and driving expense and labor management


• Experience partnering directly with physicians in a physician-owned or physician-led practice environment


• Strong computer proficiency, including MS Office Suite; experience with practice management and electronic health record systems preferred


• Ability to lead as part of a multi-disciplinary team and promote team building across sites


• High bias for action and thoroughness, strong judgment, and the ability to cultivate a high level of team synergy


• Ability to travel regularly between assigned Bay Area locations

More important than any single credential, however, is the right person. Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer

US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance


• 401(k) with company match


• Tuition assistance and professional development support


• Performance-based bonus opportunities


• Generous paid time off, paid holidays, and paid parental leave


• Life and disability benefits


• Fertility Discount Program


• Employee wellness and recognition programs

Part-Time Employees

• 401(k) with company match


• Performance-based bonus opportunities


• Employee wellness and recognition programs

Per Diem Employees

• 401(k) with company match


• Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.