Clinical Manager - JASACare

JASA; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

A healthcare agency in New York seeks a Clinical Manager to lead clinical operations, supervise nursing staff, and ensure compliance with health regulations. The ideal candidate will have a valid RN license, experience in home health care, and strong communication skills. This position involves both office and field work to maintain high-quality, client-centered care, with a focus on staff performance and program growth.

Qualifications

• Minimum of 3 years' experience in nursing.
• Valid license as a Registered Nurse in New York.
• Minimum 1 year experience in home health or community health.

Responsibilities

• Manage clinical oversight and compliance for nursing staff.
• Develop and revise clinical policies and procedures.
• Provide orientation and ongoing training for clinical staff.

Skills

Effective written and oral communication skills

Data collection and organization

Proficient with Microsoft applications

Education

RN degree

Associate Degree from an approved school of nursing

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Join to apply for the Clinical Manager - JASACare role at JASA

Shift Schedule: Monday-Friday 9AM-5PM
Hours Per Week: 35

Overview

The Clinical Manager is a key leadership role responsible for managing the day-to-day clinical operations of the agency’s homecare program. This includes overseeing nursing and field staff, ensuring compliance with all regulatory standards, supporting intake and service coordination, and maintaining high-quality, client-centered care. The Clinical Manager collaborates closely with administrative, HR, fiscal, and outreach departments to drive service quality, staff performance, and program growth. This position requires both office-based oversight and field presence to ensure service delivery excellence.

Responsibilities

• Clinical Oversight and Compliance
  • Supervise nursing and clinical field staff, including conducting performance evaluations, coaching, and mentoring.
  • Monitor care plans to ensure services align with physician orders, patient needs, and NYS DOH regulations.
  • Conduct home visits and assessments to evaluate staff performance and client care quality.
  • Ensure accurate, timely clinical documentation and EMR usage in line with regulatory requirements.
  • Participate in interdisciplinary case conferences, patient reviews, and quality assurance initiatives.
  • Performs other duties as assigned.
• Policy and Program Management
  • Develop and revise clinical policies, procedures, and workflows in alignment with agency goals and state/federal regulations.
  • Evaluate and improve internal systems to maintain compliance with contractual, OMIG, and agency requirements.
  • Support audit and survey readiness, including preparation and corrective action planning.
• Interdepartmental Collaboration
  • Partner with HR to support effective staffing, scheduling, and performance management.
  • Collaborate with HR/Compliance Team to ensure proper/timely workers’ compliance with required skills trainings.
  • Work with the Intake Department to facilitate seamless client onboarding.
  • Collaborate with the Fiscal Department to ensure efficient billing and payroll practices.
  • Coordinate with Marketing and Outreach teams to support agency growth and service development.
• Training and Professional Development
  • Provide orientation and ongoing training for new and existing clinical staff.
  • Identify skills gaps and implement staff development programs.
  • Deliver quarterly retention and service excellence training.
• Operations and Supervision
  • Manage clinical complaints, investigate service issues, and implement corrective actions.
  • Utilize reports and audits to evaluate workforce utilization and quality outcomes.
  • Ensure program efficiency through regular workflow evaluation and team oversight.
  • In the absence of the Director of Patient Services, assume management responsibilities for clinical operations.

Qualifications

• RN degree and a minimum of 3 years’ experience
• Valid license as a Registered Nurse in the state of New York
• Graduate from an approved school of nursing and holds an Associate Degree
• Minimum 1 year experience in home health care or community health experience
• Effective written and oral communication skills
• Demonstrated skills in data collection, organization, and follow-through
• Proficient with Microsoft applications: Outlook, Word, Excel, and PowerPoint
• Experience in a nonprofit organization preferred
• Experience working with tablet-based communications a plus

Physical Requirements

• May encounter periods where walking and/or stair climbing is necessary. Physical agility with repetitive tasks including walking, climbing stairs, standing, and prolonged sitting.

Working Conditions

• Office-based with regular travel throughout service areas in NYC.
• Occasional evening, weekend, or holiday work may be required.
• Some home visits and field supervision required.

JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.