Clinical Manager - Behavioral Health

Park Pharmacy; Detroit (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

Park Pharmacy seeks a Clinical Manager to lead its behavioral health services and own the program end to end. You will supervise the multidisciplinary team, manage documentation, and ensure compliance for audit readiness, reporting to the Director of Behavioral Health.

The role requires a master’s in a clinical field, Michigan license, and 3–5+ years of clinical work plus 2+ years in supervision. Expect collaboration with CMH partners, payers, and referral sources while maintaining HIPAA

Qualifications

• Master’s degree in Social Work, Counseling, Psychology, or a related clinical field.
• Active, unrestricted Michigan clinical license (LMSW, LPC, LMFT, or LP).
• 3–5+ years of direct clinical services experience.
• 2+ years supervising or managing in community-based settings.
• Knowledge of Medicaid/CMH and commercial payer rules and documentation standards.
• Familiar with CPT/HCPCS coding and utilization management; comfortable with an EHR and Microsoft 365.

Responsibilities

• Provide clinical and administrative oversight of behavioral health services across community, school, and telehealth settings.
• Recruit, supervise, and coach a multidisciplinary clinical team; manage performance, productivity, and training.
• Enforce clinical policies consistent with Medicaid, CMH, commercial payer, and state/federal requirements.
• Run chart reviews, utilization review, and QA; lead audits and corrective action plans.
• Oversee CPT coding and billing workflows; partner with finance on medical necessity and payer requirements.
• Set program goals and budgets; track outcomes and report on effectiveness.
• Serve as liaison with CMH partners, payers, and referral sources.
• Maintain HIPAA compliance and ethical practice standards.

Skills

CPT/HCPCS coding

Utilization management

Team leadership

Education

Master's degree in clinical field

Tools

Electronic Health Records (EHR)

Microsoft 365

Job description

A community-based nonprofit serving diverse populations across Michigan is hiring a Clinical Manager to lead its behavioral health services. The organization serves culturally and linguistically diverse populations across Michigan, with programs funded through Medicaid, Community Mental Health contracts, and commercial payers. Behavioral health sits alongside workforce, youth, and family services, so the work connects to a broader whole-person model of care.

This is a high-autonomy role reporting to the Director of Behavioral Health. You own the clinical program end to end: the team that delivers it, the documentation that supports it, and the compliance posture that keeps it audit-ready. It carries supervisory responsibility for a multidisciplinary staff and external-facing responsibility with CMH partners, payers, and referral sources.

The ideal candidate:

• Holds a master's in Social Work, Counseling, Psychology, or a related clinical field
• Holds an active, unrestricted Michigan clinical license (LMSW, LPC, LMFT, or LP)
• Brings 3–5+ years of direct clinical services and 2+ years supervising or managing in community-based settings
• Knows Medicaid/CMH and commercial payer rules, documentation standards, and what an audit actually asks for
• Is fluent in CPT/HCPCS coding and utilization management, and comfortable in an EHR and Microsoft 365
  

Responsibilities:

• Provide clinical and administrative oversight of behavioral health services across community, school, and telehealth settings
• Recruit, supervise, and coach a multidisciplinary clinical team; manage performance, productivity, and training
• Enforce clinical policies consistent with Medicaid, CMH, commercial payer, and state/federal requirements
• Run chart reviews, utilization review, and QA; lead audits and corrective action plans
• Oversee CPT coding and billing workflows; partner with finance on medical necessity and payer requirements
• Set program goals and budgets; track outcomes and report on effectiveness
• Serve as liaison with CMH partners, payers, and referral sources
• Maintain HIPAA compliance and ethical practice standards

Additional Details:

Start: ASAP

Job Type: Full Time, Exempt Salaried

Schedule: Monday - Friday standard business hours with occasional evenings/weekends based on community needs

Location: On site 5 days per week