Clinical Manager- Substance Use Disorder

Spring Leaf Solutions Llc; Washington (District of Columbia); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Job summary

Spring Leaf Solutions Llc in Washington, DC is seeking a Clinical Manager to oversee outpatient behavioral health and substance use services. You will lead and supervise clinical staff, coordinate operations, and ensure high-quality, person-centered care across Recovery Support Services and ASAM programs.

Reporting to the Clinical Director, you will ensure policy compliance, drive staff development, manage scheduling and performance evaluations, and collaborate with partners.

Qualifications

• Master's degree in Social Work, Counseling, Psychology, or related field.
• Current unrestricted clinical license appropriate to the services provided.

Responsibilities

• Provide day-to-day oversight of outpatient behavioral health and ASAM Level 1/2.1 programs.
• Coordinate staffing, scheduling, workflow, and program operations.
• Monitor clinician productivity, service utilization, and chart quality.
• Conduct routine supervision meetings, evaluations, and staff development.
• Ensure compliance with organizational, regulatory, and payer requirements.
• Lead discharge planning, referrals, and collaboration with partners.

Skills

Staff supervision

Leadership

Operations management

Communication

Education

Master's degree in Social Work or related field

Job description

Benefits

• 401(k) matching
• Health insurance
• Paid time off

Experience and Licensure Requirements

Education

Master's degree in Social Work, Counseling, Psychology, Marriage and Family Therapy, Behavioral Health, Human Services, or a closely related field.

Licensure

Current unrestricted clinical license appropriate to the services provided.

(e.g., LCMHC/LCAS or LCSW/LCAS).

Experience

• Minimum five (5) years of behavioral health or substance use treatment experience.
• Minimum three (3) years of progressive supervisory or leadership experience.
• Experience supervising multidisciplinary clinical teams.
• Experience in outpatient and/or intensive outpatient treatment settings.

Job Summary

The Clinical Manager is responsible for the day-to-day management and operational oversight of outpatient behavioral health and substance use disorder services. This position ensures the effective delivery of high-quality, person-centered care while providing leadership, supervision, and operational support to clinical staff across Recovery Support Services, ASAM Level 1 Outpatient Services, and ASAM Level 2.1 Intensive Outpatient Programs (IOP).

Working under the direction of the Clinical Director, the Clinical Manager implements clinical policies and operational procedures, monitors program performance, supports staff development, and ensures day-to-day compliance with organizational, regulatory, and payer requirements. This position serves as the operational leader for clinical services, translating organizational priorities into consistent daily practice.

Essential Duties & Responsibilities

Clinical Program Operations (30%)

• Provide day-to-day oversight of Recovery Support Services, Level 1 Outpatient, and Level 2.1 Intensive Outpatient programs.
• Coordinate daily clinical operations, staffing, scheduling, and workflow management.
• Monitor program capacity, clinician productivity, and service utilization.
• Support implementation of new clinical initiatives and organizational priorities.
• Ensure continuity of care and efficient service delivery.

Staff Leadership & Clinical Supervision (25%)

• Supervise assigned clinical personnel.
• Conduct routine supervision meetings.
• Complete performance evaluations.
• Provide coaching and performance feedback.
• Assist with hiring, onboarding, orientation, and staff development.
• Address performance concerns in collaboration with the Clinical Director.

Quality Assurance & Regulatory Compliance (20%)

• Conduct routine chart audits.
• Monitor documentation quality and timeliness.
• Ensure compliance with organizational policies and clinical procedures.
• Monitor treatment planning and documentation requirements.
• Support licensing, accreditation, and audit readiness.
• Identify operational compliance risks and implement corrective actions.
• Escalate significant compliance concerns to the Clinical Director.

Client Care Coordination & Community Collaboration (15%)

• Monitor client engagement and continuity of care.
• Support resolution of complex operational barriers to treatment.
• Coordinate interdisciplinary communication.
• Oversee discharge planning and referral coordination.
• Maintain collaborative relationships with referral partners and community organizations.

Administrative & Organizational Leadership (10%)

• Prepare operational reports and program metrics.
• Participate in leadership meetings.
• Support policy implementation.
• Contribute to strategic planning initiatives.
• Recommend operational improvements.
• Perform other duties as assigned.

Work Schedule

Work is performed primarily in an outpatient behavioral health setting. Occasional evening hours, travel between service locations, or participation in community meetings may be required.

This position is expected to work in-person from the Washington, DC office 2-3X per week, and be available 9-5pm. Although rare, some weekends and nights may be required.

Flexible work from home options available.