Clinical Manager

Canyon Home Care & Hospice LLC; Glendale (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Canyon Home Care & Hospice LLC is seeking a Clinical Manager to assist the Administrator with supervision of home care and hospice services for patients in their residences, ensuring the highest quality of care. The role requires availability during operating hours and active participation in professional service activities.

The manager coordinates patient care and referrals, develops the plan of care, ensures compliance with Medicare/Medicaid and other regulations, and supports QAPI

Qualifications

• Licensed professionals in relevant fields per state.
• At least one year supervisory experience in home care or related health program.
• Physician, registered nurse, or a health care professional licensed in Utah to provide supervision and direction for professional services.

Responsibilities

• Adheres to all applicable regulations, standards, and laws; follows agency policies.
• Supervises and develops patient care personnel skills and performance.
• Assists Administrator with staffing, recruiting, hiring, evaluating and disciplinary actions.

Skills

Supervisory experience

Independent judgment

Coordination

Communication with physicians

Confidentiality

Education

Physician license

Nurse license (RN)

Social worker license

Speech-language pathologist license

Occupational therapist license

Physical therapist license

Audiologist license

Job description

Job Summary

The Clinical Manager assists the Administrator with the supervision of home care and/or hospice services to patients in their place of residence and strives to provide the highest quality of care. The Clinical Manager (or qualified alternate) is available at all times during operating hours and participates in all activities relevant to the professional services provided.

Qualifications

1. Licensed physician, physical therapist, speech-language pathologist, occupational therapist, audiologist, social worker, or registered nurse.
2. The Clinical Manager (Director) must be a physician or registered nurse licensed in the state where care is being performed.
3. At least one year of supervisory experience in home care or a closely related health program.
4. Physician, registered nurse, or a health care professional licensed in Utah to provide general supervision, coordination, and direction for professional services of the agency.
5. Registered nurse to provide supervision of the nursing staff.
6. Acceptance of the philosophy and goals of the agency.
7. Ability to exercise initiative and independent judgment.
8. Ability to work with individuals to enlist cooperation of many people to perform/achieve a common goal.

Oversight Must Include

1. Making patient and personnel assignments.
2. Coordinating patient care.
3. Coordinating referrals.
4. Assuring that patient needs are continually assessed.
5. Assuring the development, implementation, and updates of the individualized plan of care, which would entail communication with all physicians involved in the plan of care and integration of orders from all physicians involved in the plan of care including those orders related to medications.

Responsibilities

1. Understands and adheres to all applicable regulations, standards, and federal, state, and local laws and established agency policies and procedures.
2. Participates in development of standards which ensure safe and therapeutically effective service to patient/family.
3. Supervises, guides, and develops patient care personnel skills and performance.
4. Consults with the Administrator in determining a staffing pattern which will accomplish stated objectives and promote maximum utilization of patient care personnel.
5. Assists the Administrator with recruiting, hiring, evaluating, and terminating personnel; assists in instituting, interpreting, and documenting disciplinary action.
6. Responsible for orientation of new patient care personnel.
7. Assists in planning and consultative needs of staff.
8. Assists the Administrator, as needed, with preparation and implementation of policies and procedures which meet Medicare, Medicaid, accrediting organization (if applicable), and federal, state and local laws.
9. Supports policies and procedures and uses appropriate channels for changes of such policies.
10. Responsible for coordination of interdisciplinary team services.
11. Ensures availability of the Clinical Manager for all hours that employees are providing services.
12. Responsible for organization of patient care services to delineate and delegate functional responsibility, lines of relationship and communication to provide safe and therapeutically effective service.
13. Responsible for coordination of agency services with the services of other community agencies.
14. Observes confidentiality and safeguards all patient related information.
15. Accepts responsibility for regular attendance and punctuality; fulfills job related requirements without regard to time involved.
16. Serves as a resource person to employees.
17. Develops a cooperative relationship and communicates effectively and professionally with physicians and referral sources.
18. Assists the Administrator with investigations, resolutions, and reporting any problem relating to patient care and/or employee well-being.
19. Assists the Administrator with investigations and resolutions of any accident, incident, lost articles or unusual occurrence.
20. Assists with implementation of the QAPI programs, goals, and improvement plans in coordination with the QAPI director.
21. Functions as agency infection control manager.
22. Responsible for development, implementation and evaluation of patient plans of care.
23. Assures that the initial and continuing assessments are completed and utilized to develop and update the discipline specific plans of care; the initial plan of care and subsequent changes are approved by signature of the attending physician and are reviewed at least every 60 days or more often as the severity of the patient’s condition requires.
24. Responsible for review of patient medical records for compliance with federal, state and local laws, accrediting organization standards (if applicable), and agency policies and guidelines.
25. Assures that care conferences, staff meetings, and in-service opportunities are completed and maintains documentation of all occurrences and attendees.
26. Participates in community education projects as needed.
27. Ensures that all necessary supplies and equipment are available.
28. Uses statistical data to determine quality and quantity of services in coordination with the current QAPI plan; will provide recommendations for improvements. Projects significant or trended items are identified.
29. Must be able to perform nursing functions in times of staff shortage.
30. Available to share on-call with nursing personnel as needed.
31. Ensures that documentation is completed in accordance with agency policy by all staff.
32. Assists with staffing visit assignments and on-call.
33. Other duties as assigned by the Clinical Manager/Administrator.
34. Appoints a qualified acting Clinical Manager in the Clinical Manager’s absence.