Clinical Manager

Anchor Health; California (MO); On-site; USD 90,000 - 120,000; Full time

Job summary

Anchor Health is seeking a Clinical Manager to oversee hospice care coordination and the supervision of clinical staff. The role requires a RN with current licensure and hospice/home health experience, with leadership responsibilities and strong communication skills.

The position emphasizes case management, clinical governance, and collaboration with the Medical Director to assure quality patient care and compliance with professional standards.

Qualifications

• Registered nurse with current state licensure.
• BSN degree preferred; NLN-accredited program.
• At least two years hospice/home health or community health experience with two years management/supervisory experience.

Responsibilities

• Receives referrals, assigns hospice personnel, and consults with Medical Director regarding eligibility.
• Oversees case reviews, guides clinicians to ensure quality home care services, and remains available during operating hours.
• Reviews patient diagnoses, prognosis, medications, and clinical course to support care planning.
• Assists in establishing immediate and long-term goals and care plans for patients.
• Attends case conferences to coordinate care with the inter-disciplinary team.
• Conducts quarterly record reviews and communicates findings to leadership and staff.
• Assists in interviewing, orientation, and ongoing education of staff.
• Contributes to policy development and organizational planning.
• Ensures compliance with professional standards and hospice philosophy.
• Engages with community health planning and public relations to promote service delivery.
• Participates in quality improvement activities and other delegated duties.

Job description

Job Title/Position: Clinical Manager

Reports To: Clinical Director / Director of Patient Care Services

JOB DESCRIPTION SUMMARY

The Clinical Supervisor is responsible for ensuring that patient care is coordinated and managed appropriately. The Clinical Supervisor is responsible for ensuring that care and services are delivered appropriately and for the supervision of clinical personnel. Must have hospice experience for at least 3 yrs. Leadership and management experince preferred.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• 1. Receives case referrals. Reviews available patient information related to case, including home visits, to determine hospice/home care needs. Assigns appropriate hospice personnel to case as needed. Conferences with MEDICAL DIRECTOR regarding any questions about an individual's eligibility for services.
• 2. Reviews and evaluates each case through a variety of means such as home visits, conferences, record review and the services provided by clinicians; discusses and verifies impressions, instructs and guides clinicians to promote more effective performance and delivery of quality home care services; and is available at all times during operating hours to assist clinicians as appropriate.
• 3. Reviews patient's medical diagnosis, prognosis, medications, procedures and clinical course.
• 4. Assists clinicians in establishing immediate and long-term therapeutic goals, in setting priorities, and in developing plan of care.
• 5. Attends case conference meetings with hospice personnel to facilitate coordination of care and discussion of interdisciplinary group involvement.
• 6. Conducts quarterly record reviews and communicates findings and recommendations to Clinical Director/Director of Patient Care Services and hospice personnel.
• 7. Assists in the screening and interviewing process of new employees and makes recommendations for employment of individuals. Assists in the orientation of new employees.
• 8. Assists Clinical Director/Director of Patient Care Services and other supervisory hospice personnel in the planning, implementation and evaluation of inservice and continuing education programs. Assists in the formulating, revising, implementing, and evaluating organization policies, procedures, goals and objectives, both short and long range.
• 9. Complies with accepted professional standards and principles.
• 10. Assesses health needs of community and assists in the development of plan(s)/ program(s) to meet needs. Participates in public relation and community activities that promote the organization's role as an effective member of the hospice and health care delivery system. Promotes customer service orientation to all hospice personnel.
• 11. Participates actively in quality assessment performance improvement teams and activities.
• 12. Performs other duties and activities as delegated by the Clinical Director/Director of Patient Care Services.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

POSITION QUALIFICATIONS

• 1. Registered nurse with current licensure to practice professional nursing in the state.
• 2. Graduate of NLN accredited school of nursing with a BSN degree is preferred or a minimum of one (1) year experience as a professional nurse within the last three (3) years.
• 3. At least two (3) years of experience in hospice/home health or community health setting within the last five (5) years and with two (2) years management or supervisory experience. Proven ability to work within an interdisciplinary setting.
• 4. Complies with accepted professional standards and practice.
• 5. Has excellent observation, good nursing judgment and communication skills. Understands hospice philosophy and issues of death/dying.
• 6. Understands principles of pain/symptom management.
• 7. Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.
• 8. Complies and maintains current CPR certification.
• 9. Demonstrates excellent observation, verbal and written communication skills.