Clinical Manager

Cultivate BHE; Austin, Northern (TX, KY); Hybrid; USD 95,000 - 100,000; Full time

Job summary

Cultivate BHE is seeking a Clinical Manager in Austin to oversee a team providing center, in-home, and in-community services and to ensure individualized treatment plans are effectively implemented. You will lead a diverse group of clinicians and staff, ensuring high-quality care and adherence to regulations across settings.

The role emphasizes collaboration with regional operations, ongoing staff development, and rigorous supervision hours to support optimal patient outcomes.

Qualifications

• Master’s degree with concentration in ABA or related field (required for leadership).
• BCBA certification and state licensure preferred.
• Three to five years of supervision and case management experience.
• Strong passion for behavioral science and evidence-based practice.
• Excellent organizational and time-management abilities.

Responsibilities

• Supervise and manage staff including BCBA, Program Supervisor, Apprentices, Training Coordinator, and RBTs/BTs.
• Ensure communications with staff are behavior-analytic and constructive.
• Lead All-Staff meetings and liaise between clinicians, therapists, and operations staff.
• Demonstrate leadership to manage patients, staff, and families. Adjust caseloads as needed.
• Collaborate with BCBAs to maximize supervision hours and service quality.
• Oversee onboarding and quality service for every child served in the region.
• Maintain budget, ensure supplies, and support in-home and community services.
• Review treatment plans and provide feedback before submission to insurers.

Skills

Public speaking

Leadership

Communication skills

Microsoft Office

Word

Excel

PowerPoint

Outlook

Education

Master’s degree in ABA or related field

BCBA certification (preferred)

State licensure (preferred)

Tools

Microsoft Office

PowerPoint

Excel

Word

Outlook

Job description

• Pay or shift range: $95,000 USD to $100,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Job Summary

The Clinic al Manager (CM) is responsible for managing a team who provide center , in-home, and in-community services in the design and implementation of individualized treatment plans for a caseload of patients. The C M works closely with the Regional VP/ Operations Manager , Local Operations Team, and Staff to ensure quality of care, authorization utilization , and implementation of treatment plans as appropriate . The C M models culture throughout daily interactions with every individual in all Clinic , home, and community settings. The C M oversees and provides training to the team to ensure proper and up-to-date treatment decisions for patients.

Duties and R esponsibilities

Supervise and m anage staff, including BCBAs, Program Supervisor, Apprentices, Training Coordinator , Program Specialist, Senior Technicians, RBTs, and BTs

Ensure that all communication s with staff are smooth, behavior analytic in nature, and constructive to the development of the entity/affiliate

Lead monthly A ll -S taff meetings and serve as a liaison between clinicians . therapists, and operations staff

Resolve conflicts as necessary or direct conflict and resolution to the Regional VP/ Operations Manager

Demonstrate leadership skills that are commensurate with the job requirement s to manage patients, staff, families , including times when conflict may exist

Demonstrate a high level of engagement in company culture (i.e., a "culture champion"), including but not limited to robust understanding of Cultivate's Mission and Culture

Collaborate regularly with all company C M s to ensure consistency in practice management and culture.

Discuss and share experiences to enhance the professional development of all clinicians . Analysts, and therapists and the development of companywide program projects

Establish caseload assignments for the BCBAs and RBTs and perform regular caseload reviews with the BCBA team

Conduct weekly meeting s with each BCBA to e ncourage ongoing education, recommend literature, and provide feedback on training materials/curriculum/caregiver trainings , etc.

Develop training to fill gaps in the BCBA team when deficiencies are noted in order to improve the quality of patient services

C ollaborate with BCBAs to maximize fulfillment of authorized supervision and direct treatment hours

W ork with the Outreach Coordinator to ensure the region meets intake recommendations that match the regional budget

A llow for the onboarding and quality service for every child served in the region

E nsure that the BCBA team at the is supported and meeting their caseload’s needs while balancing the “open positions” within the caseloads as well as recruiting/advocating for addit ional BCBA/BTs to meet the kids auth hours

S trive to ensure that the clinic is clean, maintained , fully stocked with all necessities, and remains within monthly budget and that providers of in-home and in-community services have the supplies that they need

Review Treatment Plans and BIPs and provide feedback to BCBA s prior to submission to insurance providers:

Understand insurance requirements and communicate and educate the BCBAs and other staff regarding the requirements

T rain the BCBAs on billable notes and performing spot checks

Ensure all documentation is completed timely and accurate ly :

BCBA /RBT supervision hours

Clinical/Billable notes

Conduct regular a ssessments and evaluations ( at least every 6 months )

Utilize an open-door policy for BCBAs to encourage collaboration, high performance, trust, and respect

Conduct progress and performance reviews for staff, at least annually

Review the RBT evaluations completed by BCBA s, as needed

Oversee the Apprentice Program process and execution , as needed

Coordinate with the Regional VP/ Operations Manager to facilitate BCBA team meetings

Collaborate with the Training Coordinator to :

I dentify and develop additional training opportunities that benefit the team

Communicate effectively and completely , providing the information necessary to develop an appropriate and functional training schedule

C ollaborat e with the Intake Coordinator to :

S chedule and attend intake meetings

E nsure that RBTs receive timely and complete onboarding

Serve as the main point of contact for communication with families on the onset of services and assist with streamlining the transition of communication to the assigned BCBA

Seek regular feedback from staff and parents regarding levels of satisfaction with employment , contracts, and services, respectively

Request all necessary therapeutic/educational materials and ensure materials are available and in stock

Maintain a w illingness to manage a direct caseload , as needed

Provide input and a ssist ance for communications with outside professionals

Act as a company ambassador at public speaking and networking events

Work ethically and with integrity while following the BACB Ethical Code

Understand and adhere to HIPAA policies

Adhere to Cultivate policies and procedures

Perform other duties as assigned

Qualifications

Three to five (3-5) years of progressive experience , including supervisi on and case manag ement

Minimum of three (3) years of experience in Applied Behavioral Analysis ( ABA )

Master’s degree with concentration in ABA or related field

BCBA certification and local state licensure is preferred

Passionate about behavioral science and disseminating best practices and current research within the field of ABA

Demonstrate continuous professional growth with a strong desire to continue learning

Demonstrate ongoing training and CEUs in supervision and ethics

Eager to develop and lead teams for special projects to further support the mission of the company

Responsible for supporting and encouraging the professional and personal development of the clinical team

Knowledge, Skills and Abilities:

Process driven and detail-oriented

E xcellent organizational and time management skills including the ability to effectively multi-task and prioritize appropriately to deliver timely results

Highly motivated and energetic during work hours

Communication skills, both oral and written, that are clear, confident, exhibit leadership , professionalism, empathy, and inspire confidence

Skilled in public speaking with a willingness to present to both internal and external audiences

Ability to empathize and communicate with guardians professionally

Ability to evaluate the potential business and financial impact on desired outcomes during decision making processes

Ability to support high quality patient services while also balancing a budget and the fiscal responsibilities for the regional entity/affiliate

Advanced problem-solving skills and the ability to think big picture and execute defined goals and plans

Ability to work and collaborate effectively with internal and external stakeholders from wide ranging backgrounds

Ability to work full-time ( 40 hours /week), including some flexibility regarding schedule changes required to accommodate patient and staff needs

Basic understanding of technology utilized in the field of ABA , including data collection software , to execute high quality services with the ability to learn and oversee practice management tools

Experience and competency with Microsoft Office Suite including Word, Excel, Powe r Point , and Outlook eMail and Calendar

Ability to successfully complete and pass a Background and Drug Screen

Working conditions

Physical Conditions :

Ability to bend, kneel, crouch, and stand as well as an ability to lift items up to 50 lbs

Endurance to move rapidly from a seated position to a standing position to accommodate treatment plan and/ or for the safety of patient s

Requires eye-hand coordination and manual dexterity enough to operate office equipment, etc.

Clerical responsibilities and administrative work requir e appropriate levels of vision and hearing abilities

Ability to communicate effectively using a variety of audio and video meeting platforms and electronic devices

Qualifications

Licenses & Certifications

Required

BCBA

Equal Opportunity Employer
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