Clinic Director

Caravel Autism Health; Rolling Meadows (IL); On-site; USD 110,000 - 170,000; Full time

Job summary

Caravel Autism Health is seeking a Clinical Director to oversee operations and lead the clinical team in our Rolling Meadows clinic. This senior role ensures high‑quality ABA services, staff development, and policy implementation.

You will supervise Lead BCBAs and clinicians, coordinate intake, manage performance, and collaborate with executives to drive service excellence and client outcomes. This position requires strong leadership, adherence to BACB/HIPAA guidelines, and hands‑on mentoring of

Qualifications

• BCBA/BCaBA certification or equivalent with supervision experience.
• Experience leading clinical teams and managing staff performance.
• Knowledge of BACB and HIPAA guidelines.

Responsibilities

• Oversees operations and administrative functions of the clinic.
• Supervises, mentors, and coaches clinicians including Lead BCBAs and BCBAs.
• Implements clinical policies and ensures high-quality ABA services.
• Manages intake, staffing, and performance evaluations for clinical staff.
• Coordinates with executives to drive service excellence and client outcomes.

Skills

Leadership

Staff coaching

Mentoring

Strategic thinking

Communication

Problem solving

Personnel management

Education

BCBA/BCaBA certification or equivalent

Bachelor’s degree in a human services discipline

Job description

TheClinical Director is one of the senior clinical leaders and as such,oversees and manages the operations and administrative functions of their clinic. TheClinical Director directlysupervises, mentors and coachescliniciansandis responsible for the performance andresults of the clinical team, ensuring that clients and families are receiving high quality, effective services to address client needs. TheClinical Director & Lead BCBAensures the consistent implementation and effective management of clinical policies, procedures and best practices.

Essential Functions:

• Demonstrates Caravel’s key leadership skills, including: Positive Attitude, Integrity, Accountability, Developing & Motivating Others, Fostering Teamwork, Effective Communication, and Strategic Thinking
• Effectively leads clinical team. Managesclinical staff, which may includeLead BCBAs, BCBAs, andSeniorTherapists. This includesscheduling,coaching, development,and mentoringof clinicians. Provides guidance, ensures staffare being developed appropriately, manages performance, and deals proactively with employee relation issues.
• Develops and communicates clinical team objectives, setting and communicating performance standards. Completes and/or approves performance evaluations for Seniors, Senior Interns,BCBAs and Lead BCBAs.
• Completes designated steps of compensation review process forclinicians. Requests employment and compensation changes as appropriate, including promotions, pay raises, etc.
• Ensures appropriate staffing levels for the clinic based on client needs. Depending on clinic, may be involved with assigning Senior Staff andBCBAsto clients based on client needs, experience level, schedule, and capacity.
• Depending on clinic size, may be directly involved with recruitment activities and/or working withHumanResources on clinical staffing.
• Overseesall clinical training, includingBehavioral Technician,Senior, and Senior Intern Training. Coordinates continuing education training.
• Responsible for leading clinic meetings withLeadBCBA’s.
• Monitors, evaluates and addresses employee turnover and satisfaction. Develops action plans to address identified issues.
• Expectations are for employee to work on average 40 hours per week or more in completing duties and responsibilities of the position.Consistent and regular attendance is a requirement of the position.
• Oversees the intake process with new clients.
• In conjunction with the Lead BCBA, serves as a liaison between the clinicians and administrative staff, communicating administrative changes and policies. Provides clinical perspective to administrative staff and vice versa.
• Develops, communicates, and implements appropriate policies and procedures to ensure quality service to our clients. Solicits and evaluates cliniciansuggestions andimplements as appropriate. Provides input on policy changes and proposals as requested. Ensures clinical staff are made aware of all policies andprocedures andfollows through to ensure understanding and implementation.
• Communicates effectively with Executives as appropriate as a Leader of CAH. Devises plans for crisis situations.
• Demonstrates competence in skills outlined in the most current version of the BACB task list.
• Conducts all supervisory and program management responsibilities for families participating in autism treatment, in collaboration with the Senior Therapists and Senior Interns.
• Establishes individualized home-based behavior intervention programs using evidence-based strategies of Applied Behavior Analysis (ABA). These methods include discrete trial teaching (DTT), natural environment teaching (NET), pivotal response treatment (PRT), and verbal behavior. Ensures all standards of care are followed per state and insurance guidelines.
• Oversees client programming. Develops effective ways to implement ABA strategies and address problem behaviors. Interacts with clinical teams to communicate programming recommendations and implementation strategies.
• Uses the Caravel Autism Health (CAH) Qualities of Effective Treatment (QET), and clinical data to improve and adjust treatment programs to improve outcomes.
• In conjunction with the clinical team, the Lead BCBA will assess and determine whether a change in the level of care (increase or decrease hours) for a client would be clinically appropriate. If a change in the level of care is deemed appropriate, the Lead BCBA ensures the change is communicated to the family, clinical staff, and appropriate funding source.
• Completes appropriate reports and documentation critical to funding reimbursement processes.
• Proactively addresses clientissues andfollows-up as appropriate to ensure satisfactory resolution. Solicits feedback from parents/families regarding their satisfaction level with services provided. Ensures parent/family concerns are addressed and resolved in a timely and thorough manner.
• Interacts with others outside of the organization and family regarding client care. This may involve school staff, county case management staff, medical staff, and/or other treatment providers. Participates in IEP meetings with clients as requested.
• Provides information, ABA strategies, and training to family members during field visits.
• Maintains professional boundaries with staff and families. Represents organization in a professional manner.
• Abides by all ethical standards including state, BACB, and APA guidelines. Abides by all HIPPA requirements regarding client confidentiality.
• Monitors and oversees all clinic spending and follows approval process for major expenses. Submits clinical expense reimbursements to Clinic Manager on a regular basis.
• Monitors overtime of staff and case overages.
• Monitorsproductivityand efficiencyreports and measures of Senior Staff.
• Markets organization externallytoinfluence clinic growth and success. Coordinates, promotes,and attends community events within the surrounding communities.
• Participates innetworking events.Communicates and networks regularly with county and agency contacts.

Qualifications:

Education:

• Board Certified Behavior Analyst (BCBA) or Board Certified Assistant Behavior Analyst (BCaBA) with a minimum of 400 hours of hands-on training in providing ABA services directly to children and/or adults with autism under the supervision of aBoard-CertifiedBehavior Analyst who has at least two years of experience in ABA programming for individuals with autism, oractively pursuingsuch certification.
• A Bachelor’s Degree in a human services discipline and at least 2,000 hours of training or supervised experience in the use of behaviorally based therapy models consistent with best practice and research on effectiveness for children with autism spectrum disorders who meet all criteria to receive this service, OR
• Must be legally authorized to perform psychotherapy, with either a Master’s Degree in one of the behavioral sciences who has at least 400 hours of training or supervised experience in the use of behaviorally-based therapy models consistent with best practice and research on effectiveness for children with autism spectrum disorders, in addition to, or as part of their 3,000 hours of training/supervision; and have sufficient written evidence of training and/or education in the method of evidence-based therapy being delivered, prior to the provision of services.

Experience:

• At leastfive years’experienceas a Lead BCBA,Supervisor or SeniorTherapistimplementing behaviorally based techniques with children and adolescents.
• Provenleadership experience.

Skills andCompetencies:

• Natural ability to interact with children.
• Critical thinking skills, with strong analytical abilities.
• Strategic thinking skills with the ability to execute and achieve results.
• Must display energy and creativity.
• Must be adaptable and flexible.
• Self-motivated, with excellent organizational and time management skills.
• Functional assessments and/or analysis
• Skill assessments
• Behavior plans and protocols
• Individualized goals and outcomes
• Writing and submitting reports to funding agencies and team members.
• Data analysis, progress measurement and treatment planning.
• Demonstrate skills in the areas of coaching, mentoring, and leading others.
• Excellent verbal, written and interpersonal communication skills, with the ability to build and maintain relationships. Must be able to communicate information and ideas by speaking in a way in which others will understand.
• Must demonstrate the ability to work with a variety of children on the autism spectrum,at different functioning levels.
• Strong client centered focus, with the desire to meet and exceed client expectations.
• Must be able to maintain confidentiality and abide byethical guidelines and policies, including compliance with HIPAA laws and regulations.
• Maintains professional boundaries with clients and their families, representing organization in a professional manner.
• Strong work ethic, with the ability to meet scheduling commitments