Clinical Manager

The Emily Program; Aurora (OH); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Short-term Disability

Long-term Disability

Life Insurance

401(k) Matching

Job summary

The Emily Program is seeking a Clinical/Program Manager to lead a multidisciplinary team at our Aurora, OH site as it relocates from Cleveland Heights. You will uphold program integrity, coach staff, manage performance, and ensure exemplary patient care through strong leadership and collaborative problem solving.

The role offers a competitive six-figure salary, a $10,000 sign-on bonus, and weekday hours with weekend on-call coverage; relocation support is provided as the site moves to Aurora.

Qualifications

• Current license in state of employment required (LP, LPCC, LMFT, LICSW, LMHC)
• Related supervisory/management experience strongly preferred
• Excellent written and verbal communication skills; ability to influence decisions with staff at all levels
• Solid interpersonal skills; ability to develop and maintain productive relationships with staff and vendors
• Hands-on leadership style; collaborative approach to management
• Strong problem-solving skills with timely decision-making

Responsibilities

• Lead a team of staff at the site and uphold program integrity
• Provide feedback on performance and facilitate excellence in client care
• Hire and train EDTs and therapy staff in collaboration with the Site Director
• Manage performance conversations and reviews for direct reports
• Coordinate schedules, PTO planning, and staff development
• Oversee group therapy planning and implementation with Site Director and Program Coordinator
• Communicate with insurance companies regarding concurrent reviews with the team
• Ensure compliance with program policies, regulatory standards, and payer requirements
• Update and distribute the program schedule
• Participate in ongoing professional development and knowledge updates
• Support administrative functions and budgeting for the site
• Weekend on-call rotation and other duties as assigned

Skills

Leadership

Communication

Supervision

Problem-solving

Team collaboration

Education

Clinical license (LP/LPCC/LMFT/LICSW/LMHC)

Job description

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care.

Position Overview: *Upcoming site relocation to Aurora, OH*

The position will initially be based in Cleveland Heights and will relocate to Aurora in December.

CORE VALUES

Clients always first | Intelligent, creative, independent thinking and problem solving |
Connects and works well with others | Personal integrity and openness | Change and growth oriented

Position Summary:

The Clinical/Program Manager will provide leadership for a team of staff members at the site as well as ensuring that the program integrity is upheld by, groups, and all staff members. This includes establishing a professional relationship, helping to resolve issues as they arise, giving feedback on performance and facilitating an atmosphere in which excellence in client care is provided.

Schedule:

Mon-Fri 8am-5pm; monthly weekend on-call rotation, holiday rotation

Compensation:

Starting salary range between $90,000 - $110,000

Final Compensation offered will be within pay range based on qualifications/experience met for the position.

Sign-On Bonus:

• $10,000

How Clinical Managers Empower Recovery:

• Collaborate with a multi-disciplinary team of leaders to ensure that the program and client goals are being met in this location
• Actively facilitate and attend to the overall engagement and satisfaction of the staff
• Coordinate/facilitate lines of communication among personnel and site management team
• Build depth in leadership and employee development, understanding strengths of employees within the site and determining how they fit, both today, as well as knowing how to align them with programming and opportunities for the future
• Collaborate across sites when making program decisions
• In collaboration with site director, the Clinical Services Manager will be responsible for hiring and training of new EDTs and therapy staff
• Responsible for performance management of direct reports including but not limited to, performance conversations and performance reviews
• Provide staff support with client issues as well as direction around managing schedules, planning PTO, and guidance/support for professional growth
• Manage planning and implementation group therapy through partnership with Site director and Program Coordinator
• Manage clinical calls to insurance companies regarding concurrent reviews through partnership with Program Coordinator and case management team
• Ensure compliance to program policies, external regulatory standards and payer requirements
• Responsible for updating and distributing program schedule
• Maintain and enhance knowledge of current clinical practices, strategies, and developments through participation in professional organizations; internal and external training opportunities; and reviewing the literature
• Identify and manage site-specific initiatives related to client care
• Partner with administrative staff on site for items relating to administrative function and staff
• Support Site Director in management of the budget for the site
• Weekend rotation on call duties
• Performs additional duties as assigned

Qualifications:

• Current license in the state of employment required (LP, LPCC, LMFT, LICSW, LMHC)
• Related supervisory/management experienced strongly preferred
• Excellent written and verbal communication skills. Ability to communicate and influence decisions with all levels of staff
• Solid interpersonal skills with the demonstrated ability to develop and maintain productive relationships with staff and vendors
• A “hands-on” leadership style with the ability to model and reinforce a strong collaborative style
• Strong problem-solving skills with the ability to make timely decisions on problems requiring immediate attention. Ability to think critically

Workplace Requirements:

• Sitting 70-75% and Standing 25-30%.
• Bending, twisting, kneeling, stooping or crouching when appropriate, on occasion
• Lift, carry, push or pull up to approx. 40 pounds (supplies, etc.)

What we offer:

Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs.

For full-time employees, we offer:

• HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield)
• Vision insurance (EyeMed)
• Short-term and long-term disability insurance
• Company-paid life insurance
• Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation

Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in The Emily Program’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.