Clinical Liaison - Private Duty

BrightSpring Health Services; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Flexible Spending Account

Tuition discounts

401(k) with company match

Mileage reimbursement

Generous PTO

Wellness program access

Job summary

Adoration Health in Knoxville, TN seeks a Clinical Liaison for Private Duty to coordinate patient transitions from facilities to home health services. You will build strong relationships with physicians, hospitals, and community providers, communicate patient needs, manage account relationships, and educate referral sources on service capabilities while collaborating with internal staff.

This role requires an active nursing license (LPN/RN preferred).

Qualifications

• Experience coordinating care and referrals.
• Ability to build relationships with physicians and hospitals.
• Strong communication with referral sources and staff.

Responsibilities

• Coordinate care needs and communicate with physicians and staff.
• Relate patient care information and status updates to referral sources.
• Promote timely processing of orders and referrals.
• Build collaborative relationships with facilities and physicians.
• Educate providers on home health and private duty capabilities.
• Maintain accounts and document demographic, clinical, and payer information.

Skills

Care coordination

Referral management

Provider relations

Education

LPN/RN licensure

Job description

Clinical Liaison - Private Duty

Job Locations

US-TN-KNOXVILLE

Our Company

Adoration Health

Overview

Are you a healthcare professional with experience in care coordination, referral management, or provider relations looking for a new opportunity? Adoration Private Duty is seeking a passionate, dedicated Clinical Liaison to join our team in Knoxville, TN. The Clinical Liaison facilitates patient transitions from healthcare facilities to home‑based skilled private duty and home health services, helping ensure continuity of care and timely coordination of referrals. In this role, you will build strong relationships with physicians, hospitals, and community providers, communicate patient care needs, manage account relationships, educate referral sources on service capabilities, and collaborate with internal agency staff. If you’re ready to make a meaningful impact in a supportive, mission‑driven environment,

*This role requires an active nursing license, with an LPN or RN preferred*

Office Location: Knoxville, TNCoverage area:Knoxville, TN

Schedule: Full-Time; Days

Monday - Friday 8:00am - 5:00pm

How YOU will benefit:

• Provide 1:1 care to make a lasting impact on patients and families
• Greater work/life balance with flexible scheduling options
• Less time on your feet compared to other settings
• Ability to work independently while also having team support
• Job stability and regular advancement opportunities with a growing company

Benefits and Perks for You!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k) with company match
• Mileage Reimbursement
• Generous PTO
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Responsibilities

• Manage communication between physicians, social workers, discharge planners, hospital case managers, and agency staff regarding referral requests and concerns
• Relay patient care information, inquiries, and status updates to referral sources
• Maintain a system for tracking non-admits and communicate outcomes to referral sources
• Coordinate care needs and communicate physician and staff concerns prior to admission or resumption of care
• Facilitate clinical orders from facilities or physicians and communicate requirements to agency staff
• Build and sustain collaborative relationships with facility and physician staff
• Facilitate patient referrals for home health and skilled private duty services prior to discharge
• Conduct pre-discharge facility visits at physician request to assess patient needs and eligibility
• Notify primary care providers or specialists of patient discharge and upcoming home health admission
• Manage assigned accounts and identify opportunities for clinical alignment to enhance outcomes
• Educate clinical providers on home health and skilled private duty service capabilities
• Communicate patient acceptance and document required demographic, clinical, and payer information on approved forms
• Support timely processing of physician orders at the branch level
• Promote effective communication and collaboration with branch and sales staff through weekly meetings

Qualifications

• Licensed Practical Nurse (LPN), Registered Nurse (RN), Certified Respiratory Therapist (CRT), or Registered Respiratory Therapist (RRT) licensure in the applicable state preferred.
• Reliable personal transportation, valid driver's license, and current automobile insurance required.

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.