Clinical Liaison, Home Health and Hospice, 40hrs, Days

UMass Memorial Health Care; Leominster (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

UMass Memorial Health Care seeks a Clinical Liaison to provide home health and hospice care coordination. The role involves working with patients and the health care team to ensure smooth transitions and compliance with care standards. Candidates should have a background as an LPN with experience in hospice care.

Benefits

Sign-on bonus of $7,500

Qualifications

• At least five years as a Clinical Liaison or in a similar role, predominantly in hospice and certified home health.
• Experience evaluating patients for home care needs.

Responsibilities

• Coordinates home health and hospice care planning for patients referred by hospital case managers.
• Communicates potential discharge barriers to care team and resolves issues.

Skills

Strong verbal and written communication skills

Ability to build and maintain effective relationships

Education

Completion of an accredited Licensed Practical Nurse Program

Current licensure as a Licensed Practical Nurse in Massachusetts

Job description

Clinical Liaison, Home Health and Hospice, 40hrs, Days

Clinical Liaison, Home Health and Hospice, 40hrs, Days

2 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status

Exempt

Schedule Details

Monday through Friday

Scheduled Hours

8am-4:30pm. Monday through Friday.

Shift

1 - Day Shift, 8 Hours (United States of America)

Hours

40

Cost Center

24100 - 4335 Hospice Home Care Marketing

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

This position provides certified home health and hospice care coordination and discharge planning for patients referred by the hospital’s case managers to support the delivery of effective and efficient home health and hospice care. Collaborates with members of the health care team to identify appropriate utilization of resources and to ensure maximum reimbursement. Serves as a liaison with patients and the health care team to ensure a smooth transition from hospital to home health and/or hospice care. Maintains knowledge of current laws and regulations of federal, state, and regulatory bodies relative to home health and hospice and works within those constraints to maintain actions within the agency’s and company’s compliance programs.

$7,500.00 Sign-on Bonus!

I. Major Responsibilities

• Provides initial introduction to the patient/family, explains the Care Transitions Programs, and provides patient with contact information.
• Completes initial screening of all referred patients utilizing specific criteria to identify certified home health and/or hospice needs at time of discharge.
• Utilizes a combination of clinical information, screening criteria, and third-party information to evaluate patients for appropriateness of admission type and setting.
• Collaborates with third party payers to ensure appropriate reimbursement for home care/hospice.
• Identifies potential barriers to discharge or transfer based on established criteria. Communicates potential barriers to the care team to spearhead resolution of any issues. Reports issues and system barriers to efficient and effective discharge planning to leadership.
• Consults with medical staff as needed to facilitate accurate documentation and ensures appropriate documentation is obtained from the patient’s physician prior to discharge. Documents in the patient’s record according to department policies and procedures.
• Identifies cases that fail to meet established criteria and promptly reviews with the assigned case manager and physician to resolve the issue. Elevates complex cases to leadership and/or the physician as appropriate.
• Facilitates a patient-specific, safe discharge plan to a home health or hospice program.
• Contacts patients after discharge to ensure compliance with and understanding of the discharge plan.
• Visits and establishes effective business relationships with physicians, discharge planners, and other referral services.
• Delivers and participates in health educational services provided to staff, physicians, and patients.
  
  

License/Certification/Education

II. Position Qualifications:

Required

• Completion of an accredited Licensed Practical Nurse Program.
• Current licensure as a Licensed Practical Nurse in the Commonwealth of Massachusetts.
  
  

Preferred

• N/A
  
  

Experience/Skills

Required:

• Minimum five (5) years as a Clinical Liaison or similar role, predominantly in hospice and certified home health.
• Ability to build and maintain effective relationships with potential referral resources.
• Strong verbal and written communication skills.
  
  

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

Referrals increase your chances of interviewing at UMass Memorial Health by 2x

Sign in to set job alerts for “Clinical Liaison” roles.

Staff - Registered Nurse (RN) - Clinical Liaison - $42-47 per hour

Staff - Registered Nurse (RN) - Clinical Liaison - $95K-105K per year

Nashua, NH $65,000.00-$80,000.00 2 weeks ago

Nurse Case Manager - Community Care and Medicare - Hybrid Remote

AVP, Chief Administrative Officer - Department of Medicine

Registered Nurse - Home Health Case Manager

Registered Nurse - Home Health Case Manager

Lowell, MA $10,000.00-$82,280.00 6 months ago

Marlborough, MA $92,600.00-$127,400.00 3 weeks ago

Donor Experience Officer - Cummings School of Veterinary Medicine

North Grafton, MA $53,400.00-$80,100.00 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.