Clinical Liaison - Home Care Coordination

ComForCare; Oklahoma City (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

ComForCare in Oklahoma City is seeking a Clinical Liaison to support office operations, onboarding new clients, scheduling, and communication with families and providers. The role blends administrative duties with community outreach and relationship building with hospice providers and referral partners.

You will travel locally, assist with daily tasks, coordinate onboarding, and represent the company at networking events.

Qualifications

• High school diploma or GED.
• Strong communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities and adapt to changing needs.
• Professional demeanor and ability to build relationships with clients, families, and healthcare professionals.
• Valid driver's license and ability to travel for community outreach.
• Ability to work independently and with the office team.

Responsibilities

• Answer phones and respond to inquiries from clients, families, and caregivers.
• Coordinate new client onboarding and preparation for start of services.
• Assist with client visits, scheduling needs, and other operational tasks.
• Communicate client updates and concerns to the team.
• Provide general office support and adapt to changing priorities.
• Build relationships with hospice providers, home health agencies, hospitals and referral partners.
• Conduct community outreach visits and develop new referral opportunities.
• Follow up with referral sources and maintain ongoing communication.
• Represent the company at networking events and track outreach activities.

Skills

Communication

Organizational skills

Interpersonal skills

Multi-tasking

Travel readiness

Education

High school diploma or GED

Job description

We are looking for an organized, personable, and adaptable Clinical Liaison to join our team. This position combines office operations, client coordination, and community relations. The role includes assisting with daily office needs, onboarding new clients, supporting scheduling and client communication, and building relationships with healthcare providers and community referral partners. The ideal candidate enjoys working with people, can balance competing priorities, and is comfortable transitioning between office responsibilities and community outreach. This is an opportunity for someone with a healthcare background and strong relationship-building skills to contribute to both the daily operations.

Primary Responsibilities

Office Operations and Client Coordination

• Assist with daily office operations, including answering phones and responding to client, family, and caregiver inquiries.
• Coordinate new client onboarding, including required documentation, communication, and preparation for the start of services.
• Assist with client visits, follow-ups, scheduling needs, and other operational responsibilities as needed.
• Communicate client updates and concerns to the appropriate team members.
• Provide general office support and assist with changing priorities as operational needs arise.

Marketing and Community Relations

• Build and maintain relationships with hospice providers, home health agencies, hospitals, skilled nursing facilities, discharge planners, and other referral partners.
• Conduct community outreach visits to introduce our services, strengthen existing relationships, and develop new referral opportunities.
• Follow up with referral sources and maintain consistent communication to support ongoing partnerships.
• Represent the company at networking events, community meetings, and other outreach opportunities.
• Track outreach activities and collaborate with leadership on referral development and business growth goals.

Required Qualifications

• High school diploma or GED.
• Strong communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities and adapt to changing needs.
• Professional demeanor and ability to build relationships with clients, families, and healthcare professionals.
• Ability to work independently and collaboratively with the office team.
• Valid driver's license, reliable transportation, and ability to travel for community outreach.

Preferred Qualifications

Healthcare experience is preferred but not required. Ideal candidates may include:

• LPNs with hospice experience (strongly preferred).
• LPNs with home health experience.
• PTAs or OTAs with home health experience.
• PTAs or OTAs with skilled nursing facility (SNF) experience.

Candidates with other relevant healthcare, care coordination, or relationship-building experience will also be considered.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Live your best life possible while helping others live theirs.

Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.

At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:

• Treated with respect and dignity.
• Provided exceptional training on a regular and ongoing basis.
• Are never alone in the field - support is always available.
• Thoughtfully matched with clients that they are compatible with.

Join our team and be a part of a certified Great Place To Work! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work.

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.