Clinical Liaison

Sevita; El Paso (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Sevita's NeuroRestorative program in El Paso, TX seeks a dynamic professional to expand referral networks, coordinate with hospitals, clinics, and payors, and guide eligible individuals through admission pathways.

The role emphasizes relationship building, program coordination, and regional travel to maintain and grow partnerships within the El Paso area and surrounding regions.

Qualifications

• Strong communication and interpersonal skills.
• Ability to establish and maintain strategic relationships with referral sources.
• Experience coordinating with multiple stakeholders and teams.

Responsibilities

• Identify and develop strategic relationships with referral sources and document contacts.
• Maintain and strengthen relationships with existing referral sources and stakeholders.
• Conduct clinical screens to determine eligibility for programs and payor review.
• Complete all pre-admission protocols and records in existing systems.
• Communicate referral and admissions details to the team and stakeholders.
• Travel within the El Paso metro area and regionally to maintain accounts and screenings.

Skills

Relationship building

Business development

Clinical screening

Project management

Bilingual Spanish

Education

Bachelor's/Master's in Business or Human Services

Job description

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.

SUMMARY

Markets our program located in El Paso, Texas; conducts referral source development, management and expansion in assigned territory; performs clinical screens when required to determine eligibility for program participation; communicates details of program descriptions with stakeholders; assesses market needs and communicates back to both Business Development and Operations Teams.

ESSENTIAL JOB FUNCTIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:

• Identifies, establishes, develops strategic relationships with potential referral sources and documents contacts in established systems.
• Maintains and strengthens relationships with existing referral sources and other stakeholders and documents contacts in established systems
• When required, completes clinical screens to determine eligibility for programs and for payor and other stakeholder review of proposed supports and services.
• Completes all pre-admission protocols and records in established systems.
• Acts as communication liaison for clinical and funding information: Communicates details of individual referrals with Referral and Admissions Coordinator(s), participates in admission team meetings, prepares reports of clinical screens and maintains communication with referral source(s) and other stakeholders.
• Participates in regional conferences (exhibiting/attendance).
• Maintains contact, referral information and reports in established database systems.
• Communicates responsibly with program participants, family members and
• payors regarding rehabilitation planning, admissions, etc.
• Achieves individual/team admission targets.
• Identifies and communicates regional industry trends and needs in order to make programmatic and service line recommendations.
• Performs other related duties and activities as required.

SUPERVISORY RESPONSIBILITIES

None required.

Minimum Knowledge and Skills required by the Job

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.

Education and Experience:

• Associate, Bachelors, or Masters Degree.
• Degree in Business, Marketing, Nursing or other Human Services Field preferred.
• Three years’ experience in rehabilitation, home health, or therapeutic service provision preferred.
• Project management experience required.
• Experience with Managed Care Organizations / Healthcare Management Entities preferred.
• Bilingual in Spanish preferred, but not required.

Certificates, Licenses, and Registrations:

• Clinical License required (Nursing or Therapy-related)

Other Requirements:

• Travel as needed. Position is expected to travel within the El Paso Metro area, and at times regionally to maintain communication with accounts and complete screenings.
• Must be a resident of the El Paso Metro area

Physical Requirements:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.